Director Of Contracts And Supportive Services (csb Service Dir)

Fairfax, Virginia
$85,524.40 - $142,541.78 Annually
Jul 31, 2021
Aug 21, 2021
Full Time
Job Announcement

The Fairfax-Falls Church Community Services Board (CSB) is seeking an experienced, innovative and results-oriented Director of Contracts and Supportive Services to be responsible for CSB strategic design of contract, data management, and supportive services for people receiving CSB services. This service area operates under the auspices of Clinical Services for individuals with mental health, substance use disorders, and/or developmental disabilities in order to ensure that contracted and directly operated service teams are highly collaborative and well-coordinated to consistently meet the full spectrum of CSB service needs to the community.

Services may include but are not limited to: employment and career development, residential & housing support, case management, peer supports, and nursing, counseling and/or treatment services. Also provides senior level leadership beyond the CSB, at the county, regional, and state levels, in cooperation with CSB and community subject matter experts, towards an expanded vision of services for CSB service recipients. Leads and engages public agencies, private providers, CSB leadership and service recipients in investing in evidenced-based, best practices for CSB services. Oversees and directs the provision of CSB contracted and supportive services, including programs providing direct service coordination and support to program participants. Establishes goals for services in collaboration with CSB and other subject matter experts and measures performance. Responsible for program planning, resource development, service availability and evaluation through extensive partnerships and contractual agreements with both public agencies and multiple private providers of services under the CSB’s purview to best meet the needs of people receiving CSB services. Implements approved competitive and noncompetitive procurement processes in coordination with the Fairfax County Department of Procurement and Material Management (DPMM). Ensures contractual compliance with all applicable laws, regulations, policies and procedures, and grant requirements, as applicable. Oversees MOUs/MOAs and supports compliance management of same in collaboration with CSB and community subject matter experts, including county attorneys and DPMM. Ensures contract and program compliance with applicable regulations, including licensure, human rights and accreditation. Maintains and analyses fiscal resources, program expenditures, and service utilization data for mandatory reporting, and program planning purposes. Along with a range of service contracts, oversees behavioral health employment & day services (a collaborative service delivery model), CSB specialized transportation services, the self-directed services program for individuals with developmental disabilities, and housing agreements/contracts and related supportive services. Directly supervises contract and data management staff, housing manager, and other program staff positions as assigned.

Note: To learn more about careers that make a difference, watch our video " CSB: Making a Difference in Our Community ".

Illustrative Duties

(This list is representative and not all-inclusive. Job position descriptions provide more detail at the position level.)
  • Plans, administers, directs and implements various programs of the major service area which may include a wide range of specialized prevention, diagnostic and treatment services;
  • Assures integration of program functions across similar program areas within CSB system;
  • Ensures senior clinical and administrative program supervision;
  • Provides consultation to the leadership of the CSB;
  • Provides liaison with county, regional, and state agencies; governing boards; and advisory committees, representing the CSB on various committees, work groups and projects;
  • Develops and maintains cooperative relationships with community groups and agencies such as nonprofits, contractual services, or public schools;
  • Establishes and participates in consultative and educative planning with community agencies, groups, coalitions, and schools;
  • Develops and implements internal policies and procedures to enhance treatment effectiveness and efficiency, coordinating with other service directors and CSB executive leadership, ensuring consistency across the CSB and compliance with county, state and federal regulations;
  • Disseminates, clarifies, and interprets county and CSB policies and procedures;
  • Conducts mental health program utilization and quality reviews as required by service area;
  • Assures programs meet all agency and state goals and objectives, as well as complies with all applicable licensing and funding mandates, standards, and regulations;
  • Develops and manages budget for the assigned service area, consulting with the assigned financial staff;
  • Authorizes and reviews program expenditures, identifies potential budget shortfalls, and writes consideration item proposals as requested for program expansion and revenue enhancement, consulting with the Enterprise Services Director;
  • Evaluates programs to ensure effective and efficient service delivery and develops plans to address identified gaps in services;
  • Oversees clinical and non-clinical services for quality and effectiveness;
  • Provides clinical consultation and organizational guidance for high-risk cases;
  • Advises staff and supervisors on difficult and complex cases;
  • Manages and allocates resources within the service area to meet program or workload demands;
  • Coordinates with multiple service areas and agencies to ensure quality client service delivery;
  • Provides research information and statistical data to federal, state, and county authorities;
  • Provides support to the Director of Partnerships and Business Development in identifying funding and grant opportunities and may take the lead or assist in the application process;
  • Manages grant awards, including program development, implementation, evaluation, and reporting;
  • Directs the establishment and monitoring of contract levels for state performance contract.

Required Knowledge Skills and Abilities

(This list is representative and not all inclusive. Job position descriptions provide more detail at the position level.)
  • Extensive knowledge of principles, theories, practices and methods related to the assigned service area;
  • Extensive knowledge of the principles and theories of individual psychological and social development;
  • Knowledge of current prevention/treatment philosophies and programs in the field of substance abuse;
  • Knowledge of community resources and support services, including relevant public and private organizations;
  • Thorough knowledge of intake procedures and interviewing techniques;
  • Advanced knowledge of current treatment/care philosophies and programs in the assigned service area;
  • Knowledge of psychiatric, psychological and/or sociological terminology and concepts;
  • Knowledge of federal, state, and local human services agencies and the services they provide;
  • Knowledge of principles and practices of public administration, including personnel, budgeting, accounting, and management analysis, and ability to apply them in overseeing a variety of services;
  • Skill in solving problems and resolving conflicts;
  • Ability to integrate services with other service areas;
  • Ability to develop and implement departmental goals and objectives;
  • Ability to interpret the impact of physical and psychotropic medication on clients;
  • Ability to compile and analyze data and draw sound conclusions;
  • Ability to develop and evaluate programs;
  • Ability to manage the work of a large staff through subordinate managers and supervisors;
  • Ability to develop and maintain effective working relationships with subordinates, co-workers, county officials, public and private sector organizations, community groups and the general public;
  • Ability to communicate effectively, both orally and in writing.

Employment Standards


Graduation from an accredited college with at least a:
  • bachelor's degree in social work, psychology, sociology, counseling or nursing (or, for certain positions providing services to children and adolescents, a bachelor's degree in special education) plus seven years of related clinical and administrative experience
  • or a master's degree in social work, psychology, sociology, counseling or nursing (or, for certain positions providing services to children and adolescents, a master's degree in special education) plus six years of related clinical and administrative experience
  • or a doctoral degree in psychology, social work, counseling or nursing plus five years of related clinical and administrative experience.

Clinical experience means providing direct clinical services to individuals with mental illness and includes supervised internships, practicums, and field experience.

Valid Driver's License.

The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry check, a driving record check, and sanction screening to the satisfaction of the employer. A TB screening upon hire and annually thereafter.

This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies).

  • Master's degree in social work, psychology, counseling, nursing, or related field; or business or public administration with administrative experience working for a healthcare or behavioral healthcare entity.
  • Experience collaborating with community, allied professionals, courts, county and state agencies involved in the administration and delivery of related services to individuals with mental health disorders, substance use disorders, and developmental disabilities.
  • Extensive experience managing supervisors.
  • Experience overseeing budgets, contracts, data management, and other fiscal responsibilities.

Job generally sedentary. Ability to read and enter data in computer; lift up to 15 lbs; operate keyboard driven equipment; and communicate with others verbally, via mobile device, and telephone. Ability to driving of county or personal vehicle to visit CSB, contractor business & support sites, as well as other business sites. All duties performed with or without reasonable accommodations.

Panel Interview and may include a practical exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or status as a veteran in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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