Senior Residential Counselor - Domestic Violence Program

Alexandria, VA
$46,758.92 - $64,074.40 Annually
Jul 31, 2021
Aug 03, 2021
Full Time
Senior Residential Counselor

Domestic Violence Program

The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter square miles in the city have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Senior Residential Counselor position.

An Overview
The Senior Residential Counselor is responsible for answering the program’s hotline, providing crisis intervention and counseling to callers and clients residing in the Domestic Violence Safe House, and maintaining the Safe House facility.

What You Should Bring
The ideal candidate will have thorough knowledge and understanding of domestic violence and trauma-informed advocacy; thorough knowledge of household coordination and maintenance and the role of residential support services; some knowledge of social, psychiatric, economic and health problems; some knowledge of community resources or the ability to readily acquire such knowledge; some knowledge of counseling techniques provided to clients with mental disorders, alcoholism, and/or drug abuse; ability to quickly assess and defuse hostile situations; ability to identify social problems and needs, and to assess the strengths and weaknesses of individuals and families; ability to identify behavior which indicates movement toward a crisis situation; ability to obtain the cooperation of others in difficult situations; ability to communicate clearly and effectively, both orally and in writing; ability to maintain accurate records.

The Opportunity
  • Provides a time-sensitive assessment of and response to immediate needs of hotline callers who have experienced or been impacted by sexual/domestic violence in order to help them return to pre-crisis levels of functioning. Services provided on the hotline include crisis intervention, support, safety planning, information, and referrals. Employee is expected to be available for on-call rotating shifts overnights and weekends;
  • Provides 24-hour emergency crisis response providing individual and systems advocacy to victims of sexual/domestic violence for forensic examinations, related medical treatment and testing, police interviews and court proceedings;
  • Interview victims of domestic and sexual violence to obtain sufficient information to assess their history, current status, resources, strengths, coping abilities and living needs, safety planning and screen them for admittance to the shelter;
  • Conducts intakes on new residents, including history, administrative forms, tour, house rules, and settling into their rooms;
  • Serve as advocate for clients to assist them in their dealings with the court system, social services, and employers and in obtaining child-care services and housing;
  • Monitor resident activity to assure compliance with individual goal plans;
  • Prompts and encourages residents to facilitate self-expression and growth, communication, problem solving, and handling of personal problems;
  • Provide individual counseling and case management services to residents in the shelter;
  • Monitor residents' activities, their changing physical and social needs and their compliance with house rules;
  • Ensures that facility operations, maintenance, health and safety of all residents in the facility comply with State and local accreditations;
  • Conducts daily inspections and security checks at the facility;
  • Provides information to residents, allied professionals, and City staff so they are better informed of the impact of sexual/domestic violence on the community and responses and services available;
  • Prepare and maintain confidential records and files on all client contacts in the service program and compiles monthly statistical reports that account for working time applied and clients served;
  • Identify informational needs and develops new forms, flyers, and brochures to assist clients, volunteers, and staff members in utilization of shelter services;
  • Provide input for the development of shelter policies, procedures, and house rules for operation of the shelter;
  • Participates in staff meetings;
  • Conducts court follow up calls for clients participating as witnesses in court proceedings and advises them of available legal support services;
  • Ensures all information is entered into VADATA;
  • Provide career services, such as career planning, counseling, resume assistance, vocational assessment, and job search assistance;
  • Order bulk food/household supplies every month;
  • Maintain stock of food supplies in pantry and refrigerator/freezers;
  • Maintain supply of forms in filing cabinet;
  • Check smoke detectors; change batteries when needed;
  • Conduct a monthly maintenance checklist and cleaning;
  • Check Emergency Preparedness Box and replace needed items when necessary;
  • Assist with procuring donations of food, clothing, furniture, and baby supplies from individuals, community resources, and agencies;
  • Arrange for donation pickup;
  • Shop for household supplies;
  • Maintain stock of cleaning supplies;
  • Performs other duties as assigned.
About the Department
The Center for Children and Families (CCF) provides programs and services for Behavioral Health, Domestic Violence & Sexual Assault, Child Welfare & Child Protective Services, Early Childhood and Youth Development. CCF provides compassionate, collaborative and effective person and family-centered services based on best practices. Our teams support self-determination, safety, recovery and resiliency for Alexandria children and all residents affected by abuse, neglect, mental illness, intellectual disabilities and substance abuse disorders.

Minimum & Additional Requirements

Two-Year College Degree; At least two years of experience working with clients with intellectual disabilities, mental illness, substance abuse disorder or domestic violence in a residential setting and supervisory experience; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Must have a valid driver's license.

Preferred Qualifications

At least one year of experience working with Trauma Survivors (specifically Domestic Violence survivors). At least one year of experience providing Trauma Informed Care. As an Overnight Senior Residential Counselor, incumbent will be expected to work in the overnight position Sunday through Thursday, 10:00PM - 6:00AM. This is an awake position. Four-year college degree in Human Service or a related field; At least three years of experience working in a residential setting with clients diagnosed with substance use disorder(s), serious mental illness and/or co-occurring mental health and substance use disorder. At least one year of supervisory experience.


This position requires the successful completion of pre-employment background checks including but not limited to: FBI/Federal Records Check; VA State Child Abuse/Neglect Registry; Medicare/Medicaid Fraud Database; education/certifications; drug testing; and driver’s license.

Sunday through Thursday, 10:00PM-6:00AM, including some weekends, nights and/or holidays to meet with staff or to cover a shift, as needed. As an Essential Employee, staff will be expected to be at work during weekends, holidays, or inclement weather if they have been scheduled. Rotating on call weekends.

Similar jobs