Supervisory Museum Program Specialist

Washington, D.C
Jul 30, 2021
Aug 05, 2021
Program Manager
Full Time


The Smithsonian Institution is a diverse museum and research complex dedicated to the increase and diffusion of knowledge. This position is located in the Smithsonian Institution, National Museum of the American Indian, Museum Learning and Programs, Interpretation Unit. The incumbent provides management and oversight as the lead advocate and supporter of the Unit's program supervisors and managers at the NMAI-DC and the NMAI-NY.

This position is OUTSIDE the bargaining unit.

Learn more about this agency


  • Supervision:
    • The incumbent oversees the establishment of goals, articulation of priorities, development of schedules and checklists, and the assignment of tasks. Monitors activities within unit to ensure that desired goals are achieved. Formulates goals and priorities to ensure most efficient use of personnel and available funds. Regularly reviews and evaluates overall performance to ensure that quality standards and established deadlines are met.
  • Operations:
    • Serves on the Museum Senior Management Team in collaborating together on the development of education policy and charts the educational direction for the NMAI. Much of this work will flow from existing to future visitor impact surveys and studies. This position requires mastery of oral and written communication of information to promote public and scholarly engagement with the Museum by presenting information about Native American history and culture both to a scholarly audience and to children and adults from the general public. It includes managing the Museum's education program which involves managing the staff, volunteers and the program's budget but does not require a professional degree in education.
  • Interpretation and Planning:
    • Defines and implements the criteria and methodology designed to foster, develop and enhance the visitor's educational experience and information retention. In communicating these points, takes into consideration audience expectations, knowledge, and pre-existing interests early in content development processes so that program themes, scripts, and documents are conceptualized accordingly. Relies upon audience development research and data. Develops and implements a comprehensive series of educational programs related to Museum exhibitions and public offerings. These include, but are not limited to, presenting guided activities in the Museum's exhibitions and public spaces and developing and presenting a wide array of educational workshops.
  • Strategic Planning:
    • Performs a major role in the Museum's overall strategic goals and priorities planning, ranging from audience engagement to education and exhibit goals, to establishing collaborative partnerships with Native and non-Native communities. Partners with Advancement staff to cultivate and sustain potential donors and sponsors for the purpose of encouraging support for the Museum. Maintains contact with other Museums and SI-wide contacts to explore the feasibility of interactions and alliances, acting in concert with the Associate Director for Museum Learning and Programs to carry out joint and reciprocal public programs within the means of the Museum's strategic goals and programs

Travel Required

Not required

Supervisory status

Promotion Potential
13 - This position is at the full performance.


Conditions of Employment

Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on the web at


Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation. Applicants who have the 1 year of appropriate specialized experience, are not required to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements.

For this position, applicants must have 1 year of specialized experience equivalent to at least the next lower grade level, GS-12, in the Federal Service or equivalent.

For this position, specialized experience is defined as: demonstrated experience serving as a senior specialist on a team in a in a museum, cultural or historical organization in developing and implementing educational programming for a variety of audiences specifically about Native American history and culture.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the average number of hours per week spent in such employment on your online resume.

Note: Your specialized experience must have been in a position(s) equivalent to duties for the occupation at the next lower grade level for the position being filled as defined by applicable Federal standards.


This position does not have a positive education requirement. Education can not be used to substitute the specialized experience at the GS-13 grade level.

Additional information

Flexible Spending Accounts -
Health Insurance -
Leave -
Life Insurance -
Long Term Care Insurance -
Retirement Program -

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:
  • Ability to supervise staff in a Museum, gained through experience.
  • Ability to prepare and present educational information about Native American history and culture, gained through experience.
  • Ability to apply audience research and data to the development of museum visitor educational programming, gained through experience.
  • Ability to collaborate with Native American communities, potential public donors and other museums, cultural or historical organizations to encourage support for and involvement with the Museum, gained through experience.

Important Note:
Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience.

Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

To preview questions please click here .

Background checks and security clearance

Security clearance

Drug test required

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

Your application package should include the following documents:
  • Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. If you want to receive full credit for relevant experience your resume MUST contain the job title (including the occupational series and grade if it is Federal), duties, starting and ending dates (month and year), hours worked per week, and salary. USAJOBS has guidance on how to ensure that you submit a complete resume: If you have not written a Federal resume before, you may watch this Resume Writing Tutorial video on the USAJOBS YouTube channel , or read through a helpful Resume Writing FAQ article on the USAJOBS Help Site to learn what details you should, and should not, include in your resume. If any of the above information is not included in your resume we may not be able to fully credit you for your experience.
  • Proof of prior federal service such as the latest SF-50, Notification of Personnel Action
  • Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
  • Proof of U.S. accreditation for foreign study, if applicable.
  • A recent performance evaluation
  • Proof of Veteran's Preference - DD214 (Member 4 Copy) if you are requesting a special appointment authority, such as VRA or VEOA
  • Proof of severe disability if you are requesting special placement consideration
  • Proof of eligibility for a military spouse appointment, such as a permanent change station military order
  • Proof of eligibility for any other special appointing authority not specifically mentioned here.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Similar jobs