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General Manager in Training

Employer
Advance Auto Parts
Location
Halethorpe, MD
Closing date
Aug 5, 2021
Job DescriptionPrimary ResponsibilitiesA cents € cents Provide GAS3 selling experience for DIY and professional customersA' A cents € cents Provide leadership and developmental coaching for store Team MembersA cents € cents Achieve personal / store sales goals and service objectivesA' A cents € cents Manage DIY services including battery installation, testing, wiper installs, etc.A cents € cents Ensure high standards of customer service including prompt handling of any complaints for product and operational standardsA cents € cents Understand levers to impact P&LA cents € cents Manager on duty responsibilities (touch base/coaching, issue resolution, floor/phone mgmt., task assignment and completion, safety, open/close duties)A cents € cents Weekly scheduling processSecondary ResponsibilitiesA cents € cents Assist in backing up operations of commercial delivery programA' A cents € cents Provide DIY services including battery installation, testing, wiper installs, etc.Success FactorsA cents € cents Act like an ownerA cents € cents Superior communication and customer service skillsA cents € cents Ability to locate and stock partsA cents € cents Safety knowledge and skillsA cents € cents Parts and automotive system knowledge skillsA cents € cents ASE P2 certified or ASE ready equivalentA' A cents € cents Ability to execute and train advanced solution, project and product quality recommendationsA cents € cents Ability to source from numerous places including special order, FDO, second source, etc.A cents € cents Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY servicesA cents € cents Ability to execute and train inventory systems and store equipmentA' A cents € cents Ability to execute and train POS and Parts lookup systemsA cents € cents Ability to review and analyze P&L statementA' Essential Job Skills Necessary for Success as an Assistant General ManagerA cents € cents Working knowledge of automotive systems preferredA cents € cents Speak and write English (bi-lingual a plus); communicate effectively and build strong relationships with customers, peers and upper managementA' A cents € cents Use Microsoft software effectively (Word, Excel required - PowerPoint preferred)A cents € cents Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percentA cents € cents Ability to review and analyze business reports, such as profit and loss statement (P&L)A cents € cents Hold others accountable, inspect work quality and give feedback in a way that is inspiringA cents € cents Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Manager In Training up for SuccessA' A cents € cents 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environmentA' A cents € cents Successful experience managing profitability; proven financial and business acumenEducationA cents € cents High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferredA' Certificates, Licenses, RegistrationsA cents € cents ASE certification preferred, but not requiredPhysical DemandsA' The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance.A' AAPRTL

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