Accounts Receivable Coordinator
The Press Fulfillment Operation, HFS, services 14 client presses in every aspect of fulfillment services, including order processing, collection management, warehousing, fulfillment, and digital distribution services. We are seeking an Accounts Receivable Coordinator who is required to lead a team of three people in the management of $20M in gross sales. This position reports directly to the Fulfillment Operations Manager and will communicate regularly with the HFS Director and JHUP Associate Director. This is a hands-on position where the Coordinator assists and performs collections duties as necessary, especially dealing with larger vendors (+$1 million annually). These accounts are the most detailed and require a total understanding of all the vagaries involved in the business and must work with and through vendors to ensure proper resolution and payments. Minimum Qualifications (Mandatory): High School Diploma or GED required. Minimum of three years professional fee billing experience is required. Minimum two years of supervisory experience is preferred. Job Requirements:Specific Duties & Responsibilities: On a daily basis organize and assign duties to two collection specialists and an accounting assistant, as well as a student worker, to insure timely collection of monies owed to HFS.A' Collaborate with the Customer Service team on issues such as returns. PrepareA' monthly reports to keep the Fulfillment Operations Manager, HFS Director, and JHUP Associate Director up-to-date on all collections activities Additionally,A' mayA' on occasion, direct the work of Customer Service Reps who are cross trained to provide assistance in the accounts receivable/collections area. Communicate effectively with customers, as well as the collections and customer service staff in order to create and implement effective procedures to enhance collections. Participate in strategic initiatives at the department and Press level. Participate in ongoing professional development activities. Handle special projects as assigned.