Director, Prevention and Mitigation Emergency Preparedness - SAFE

Washington D.C
Jul 28, 2021
Aug 10, 2021
Executive, Director
Full Time
Join a team seeking to make big changes at the cutting edge of transit in North America.

Under Metro's Department of Safety, the new Director of Prevention and Mitigation for the Office of Emergency Preparedness will lead a team of specialists to drive organizational improvement in how all of Metro prepares, responds to and recovers from incidents, crisis or disaster.

The incumbent will be a key player in setting a new strategic direction and standard, restructuring, and embarking on wholesale change to improve our agencywide approach to risk management, building a Safety Management System from the ground up. We value extensive experience designing and managing systems that drive organizational change, plus excellent written and verbal communication skills, advanced data analysis and data management skills, as well as a mature, systems-based, structured approach to management and operations. We need a highly principled, driven, effective, efficient, innovative, resilient and emotionally intelligent top-class leader, manager and administrator.

Minimum Qualifications

  • Bachelor's degree in Systems Design/Engineering, Public Administration, Risk Management, Business, Emergency Management, Operations, or other related fields
  • In lieu of bachelor's degree, a high school diploma or general education diploma (GED) and four (4) years of experience performing operations system engineering, organizational risk management and compliance, or emergency management activities. Experience leading and managing in a manner that drives performance and results, may be considered in the absence of a degree. The candidate will also need to satisfy the Experience requirement referenced below

  • Minimum six (6) years of accomplished experience in operations systems engineering or management, organizational risk management and compliance, or emergency management, working in complex operational organization. Experience leading and managing in a manner that drives performance and results to include minimum two (2) years supervising subordinate staff

  • Valid motor vehicle operator's license from the jurisdiction of residence

  • Master's degree in Systems Design/Engineering, Public Administration, Risk Management, Business, Emergency Management, Operations, or other related fields
  • Advanced certification or applied experience in implementation and management of data analysis, data science or data management
  • Certification in the field of Safety or Safety Management System (e.g. Transportation Safety Institute), Emergency Management (e.g. IAEM) or other field related to Prevention and Mitigation
  • Applied knowledge, experience or certification in Program Management, Safety Management Systems, Systems Design/Engineering, Change Management and Just Culture
  • Certification in Change Management (e.g. Prosci)
  • Knowledge of transit operations and relevant organizational risk management and emergency management principles, risks and strategies in a transit or transportation operating environment

Medical Group
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Mission Essential Designation
  • In accordance with the Washington Metropolitan Area Transit Authority's Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.


The Office of Emergency Preparedness (OEP) mission is a 24/7/365 commitment to mitigating, preparing for, responding to, and recovering from planned and unplanned events. The office is a part of the Department of Safety's Safety Management Oversight function.

As one of three OEP directors, the Director of Prevention and Mitigation is accountable for executing all activities necessary to gather, manage and analyze relevant data, drive decisions and corrective actions to continuously improve the Authority's performance in relation to emergency preparedness, and ultimately reduce the likelihood and severity of emergency incidents in the future across the whole Authority, including rail, bus, paratransit and administration. The incumbent leads a diverse team of emergency preparedness specialists, with skills ranging from data analysis, to business system design and management, fire-life-safety inspection, risk prevention and mitigation, and organizational change.

The incumbent is a key member of the leadership team established to implement the agency's robust Safety Management System. The incumbent manages multiple strategic and operational partnerships, not only internally with the Authority's executive and senior management teams, but also externally with local and regional agencies. The incumbent has extensive technical knowledge and applied experience of emergency management prevention and mitigation in a complex operational organization, is able to envision and deliver organizational change, and is highly skilled as a leader, manager and administrator to manage a wide range of complex programs with a proven record of delivering results on time, within budget, and in collaboration with others.

  • Accountable for the scope, delivery and continuous improvement of OEP's emergency prevention and mitigation functions, including the policies, procedures, programs, systems and other elements necessary to increase safety and reduce risk across the Authority; responsible for coordinating the reduction in the likelihood and severity of risk associated with emergency incidents across the whole Authority, including rail, bus, paratransit and administration.
  • Responsible for meeting federal, regional and local regulations and obligations regarding emergency management prevention and mitigation. This occurs in close coordination with other OEP teams.
  • Leads, manages and directs the Office of Emergency Preparedness Prevention and Mitigation team by setting expectations, standards and a strong culture, setting the team's strategic objectives and work plan, recruiting and training specialist personnel, maintaining a highly functional and professional administrative system, and performing all supervisory and performance management duties.
  • Leads OEP's strategy and activities to implement the Authority's Safety Management System (SMS), ensuring the Prevention and Mitigation team is OEP's driving force behind SMS implementation; ensures all OEP processes and systems are fully integrated with SMS, driven by and feeding back into the Authority's data-driven risk identification, management and mitigation SMS cycle.
  • Tracks and reviews the quality, effectiveness, impact and compliance of the prevention and mitigation activities and other functions delivered by the team, seeking to continually improve and refine all team activities to reach or surpass global emergency preparedness best practices; leads OEP's system to manage regulatory oversight and audit findings, recommendations, Corrective Action Plans and related activities.
  • Manages and cultivates multiple strategic and operational partnerships, not only internally with the Authority's senior management teams (across all functions including rail, bus, paratransit and administration), but also externally with local and regional agencies as necessary. Represents the Authority on internal and external emergency preparedness activities, committees, task forces, teams, and meetings.
  • Acts as a member of an on-call 24/7/365 Department of Safety leadership team to provide technical support, coordination, oversight, and specialist advice in response to all types of incidents as deemed necessary by the Chief Safety Officer.
  • Manages the budget and contracts for the Prevention and Mitigation team and associated activities.
  • Supports, and as needed acts in the absence of the Senior Director to provide visionary leadership, strategic direction, and operational management to effectively address the Authority's goals for a comprehensive emergency preparedness and crisis management strategy that satisfies the highest standards, international best practices, and the business needs of one of the largest and high profile transit systems in the United States.

  • Accurately maintains the Authority's Maintenance Management database. Enters work performance data, monitors work orders and backlog, assesses equipment performance trends, and predicts future maintenance requirements.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

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