Senior Level, Information Technology Expert

Employer
USAJobs
Location
Alexandria, Virginia
Posted
Jul 29, 2021
Closes
Aug 06, 2021
Function
Administrative
Hours
Full Time
Duties

Summary

The United States Patent and Trademark Office (USPTO), a progressive organization at the forefront of intellectual property issues around the world, is seeking a high performing professional to join its Senior Executive Team as a Senior Level, Information Technology Expert within the Office of Patent Information Management.

Learn more about this agency

Responsibilities

The Senior Level Information Technology Expert position is located within the Office of Patent Information Management. The incumbent serves as a recognized technical expert within the USPTO in the field of software design and development related to business process re-engineering of complex patent business processes. In this capacity, the incumbent assists the Assistant Commissioner for Patents by establishing effective relationships with a broad range of patent system stakeholders and eliciting requirements from numerous stakeholders in geographically diverse locations in the development, management, publication and dissemination of structured text and an intelligent management system.

The Incumbent will be responsible for the following:
  • Providing expert technical advice to Patents Senior Management and participating in high-level decision-making regarding the Information Technology (IT) infrastructure throughout the Patent Organizations, supporting the intake of patent applications, patent examination process, publication and dissemination of patent deliverables. A particularly critical area of this effort centers on the adoption of optimal approaches for obtaining structured data for input to the new system which includes expert knowledge of state-of-the-art approaches to document conversion and representation;
  • Advising and evaluating requirements for IT procurement solicitations and selecting vendors based on expert judgment of proposals;
  • With expert patent business knowledge, facilitates and collaborates with patent stakeholders to elicit, analyze, and define software features and functionality consistent with customer needs, expectations, and constraints;
  • Prioritizing and validating requirements and participating in the development of patent business operational concepts;
  • Developing change campaigns to champion the adoption of new software products and processes by preparing comprehensive plans which address user concerns by incorporating proven motivational dynamic methods;
  • Identifying and communicating tangible business benefits and overseeing the preparation of step-by-step transition guides to ensure successful adoption and implementation of new methodologies. Conducts surveys to determine overall user satisfaction and gauge the extent of user adoption. Establishes and collaborates with a network of user champions and centers of excellence within corporations and law firms to encourage and drive adoption of new patent software solutions;
  • Leading a matrix team of USPTO business experts, outreach analysts and marketing specialists to achieve optimal results; and
  • Meeting with external stakeholders, gathering feedback, and designing flexible solutions to unite conflicting stakeholder views.

*Note - The physical worksite for this position is located in Alexandria, VA. However, the USPTO is currently under a mandatory telework posture due to the COVID-19 pandemic; therefore, this position is currently under a 100 percent telework schedule. The position's telework schedule will likely change in the future when USPTO moves away from its mandatory telework posture. At that time, the incumbent will be expected to report to the physical work site in accordance with the updated status requirements of their supervisor. The nature and scope of future telework opportunities will be subject to the unit's telework policy, any applicable bargaining unit agreements, and supervisory approval. Payment of relocation expenses, as applicable, will be paid in accordance with this Job Opportunity Announcement. Non-compliance with the supervisor's telework-schedule requirement could result in adverse action, including separation.

Travel Required

Not required

Supervisory status
Yes

Promotion Potential
00

Requirements

Conditions of Employment

  • You must be a U.S. Citizen or National
  • Must be registered for Selective Service, if applicable (www.sss.gov)
  • Required to pass a background investigation and fingerprint check
  • Submit a Financial Disclosure Report (SF-278) upon appointment
  • Must have a technical degree or the equivalent
  • Your resume and responses to PTQ's (10,000 character limit each)
  • A one year probationary period is required
  • You must use the USA Jobs text boxes when submitting your PTQs
  • Resume requirements outlined in the "Required Documents" Section


You must be a U.S. Citizen or National; required to pass a background investigation and fingerprint check; must be registered for Selective Service, if applicable (www.sss.gov); you will be required to submit a Financial Disclosure Report (SF-278) upon appointment; your resume and narrative responses must demonstrate the job-related PTQ's.

Qualifications

To meet the minimum requirements for this position, candidates must demonstrate their experience in their narrative responses to the Professional Technical Qualifications. In addition, all responses should be reflected within the resume.

Experience must have been at a sufficiently high level of difficulty to clearly show that the candidate possesses the required professional/technical qualifications set forth below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Professional Technical Qualifications: Applicants must clearly demonstrate in their application materials that they possess technical attributes in the Professional/Technical Qualifications (PTQs). The PTQs for this position are:
  • Expert knowledge of state-of-the-art approaches to document conversion and representation, including commercial technical approaches, with an emphasis on XML, and conversion techniques that make use of machine learning.
  • Ability to and experience with obtaining stakeholder input and buy-in for changes to business processes; ability to apply process improvement and re-engineering methodologies and principles to conduct process modernization projects.
  • Thorough knowledge of patents practice and procedures, as well as appreciable breadth of knowledge in scientific and technical fields, business acumen.
  • Excellent oral and written communication skills to effectively present a variety of persuasive briefings to senior management on complex technical issues and direct subordinate staff and to effectively gain acceptance of deliverables with the user community. Experience briefing senior management up to executive level.

  • This position may include some supervisory and related managerial duties, provided that these duties occupy less than 25 percent of the incumbent's time. This position is an Excepted service position.

    * Please provide your narrative responses to the Professional Technical Qualification (PTQs) questions - Do not write "see resume".

    * Applicants are required to input narrative responses to the Professional Technical Qualifications (PTQs) in the text boxes as prompted by USAJobs. Each PTQ have a 10,000-character limit (to include spaces) and must be adhered to.

    * Applicants must use the USA Jobs text boxes for submitting their PTQs.

    Note: Submit only the documents requested. Additional documents will not be reviewed by the rating panel. Uploaded documents addressing the PTQ's will not be accepted.

    Education

    The minimum educational requirement for this position is a technical degree or the equivalent.

    Additional information

    Applicants applying for this position must be a U.S. Citizen or National.

    Probationary Period- If selected, you may be required to complete an initial one-year probationary period.

    If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information

    This is a Public Trust position and has a risk level designation of "moderate".

    A relocation and/or recruitment incentive will not be authorized.

    Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.

    The USPTO participates in E-Verify. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc_1185221678150.shtm

    All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.

    Individuals who have special priority selection rights under the Agency Career Transaction Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining a minimum rating of 85 out of 100. Information about CTAP/ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: http://www.opm.gov/ctap/index.asp. CTAP/ICTAP documentation requirements are listed in the 'Required Documents' section of this announcement.

    All application materials become the property of the United States Patent and Trademark Office.

    The Ethics in Government Act of 1978, as amended, requires senior officials in the executive, legislative and judicial branches to file public reports of their finances as well as other interests outside the Government.

    If selected for this position you will be required to file a Financial Disclosure Report (OGE Form 278) upon appointment. The OGE 278 is available to the public. The primary purpose of disclosure is to assist agencies in identifying potential conflicts of interest between a filer's official duties and the filer's private financial interests and affiliations.

    The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO's Office of Equal Employment Opportunity & Diversity via email ( oeeod@uspto.gov ) or phone (571-272-8292).

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Applicants must clearly demonstrate in their application materials that they possess technical attributes in the four Professional/Technical Qualifications (PTQs). Each response should clearly describe the applicant's experience in relation to the specific PTQ and specific examples of accomplishments.

    Resume - Applicants have the option of including a USAJobs system generated resume or uploading a resume in PDF (Only the first 5 pages will be reviewed). Uploaded resume pages in excess of five pages will not be considered beyond the five pages.

    Narrative Responses - Please provide your narrative responses to the Professional Technical Qualification (PTQs) questions - Do not write "see resume".

    Applicants are required to input narrative responses to the Professional Technical Qualifications (PTQs) in the text boxes as prompted by USAJobs.

    *Each PTQ have a 10,000-character limit (to include spaces) and must be adhered to. Applicants must use the USA Jobs text boxes for submitting their PTQs.

    Note: Submit only the documents requested. Additional documents will not be reviewed by the rating panel. Uploaded documents addressing the PTQ's and ECQs will not be accepted.

    (Please review the "Required Documents" section of this job announcement to see what must be included in a complete application).

    To preview questions please click here .

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required
    No

    Position sensitivity and risk
    Noncritical-Sensitive (NCS)/Moderate Risk

    Trust determination process
    Credentialing , Suitability/Fitness

    Required Documents

    A complete application consists of:

    1) Resume - A resume or any other written format you choose to describe your job-related qualifications; optional cover letter: Your resume should indicate your citizenship and should list your educational and work experience. Please Note: Responses to job questions that are not fully supported by the information in your resume may result in adjustments to your rating. Applicants have the option of including a USAJobs system generated resume or uploading a resume in PDF (Only the first 5 pages will be reviewed). Uploaded resume pages in excess of five pages will not be considered beyond the five pages.

    2) Narrative responses to the Professional Technical Qualification (PTQs) - Do not write "see resume". Applicants are required to input narrative responses to the Professional Technical Qualifications (PTQs) in the text boxes as prompted by USAJobs. Each PTQ have a 10,000-character limit (to include spaces) and must be adhered to. -Applicants must use the USA Jobs text boxes for submitting their PTQs.

    3) Transcript(s) - Unofficial copies are acceptable, however, if selected you will be required to furnish official transcripts. It is your responsibility to provide adequate proof that you meet the above educational requirements. Inadequate or illegible information could result in non-qualification and loss of consideration.

    4) SF-50 (Applicable to Current or Former Federal Employees Only) - If you are a current Federal employee, a copy of a recent SF-50, Notification of Personnel Action, that indicates Federal status, grade, tenure, and type of service. Please redact your social security number and date of birth.

    NOTE: Submit only the documents requested. Additional documents will not be reviewed by the rating panel.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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