Senior Cyber Incident Management Analyst
- Employer
- Capital One
- Location
- McLean, Virginia
- Closing date
- Aug 4, 2021
View more
- Industry
- Financial Services and Banking
- Function
- Finance
- Hours
- Full Time
Job Details
Senior Cyber Incident Management Analyst
The Cybersecurity Incident Management team at Capital One is responsible for coordinating, documenting, communicating, and tracking all Cybersecurity Incidents impacting the Capital One enterprise. This team owns the Cybersecurity Incident Management framework, which incorporates goals and objectives based on corporate guidelines and regulations to ensure all measurable aspects of the cybersecurity incident management process correspond to the operational priorities of the organization. The associate in this role will define, monitor, and measure the accomplishment of goals and objectives by quantifying the implementation, efficiency, and effectiveness of Cybersecurity Incident Management process, and identifying ways to enhance and automate various processes. The associate in this role will work closely with Cyber Operations teams including the Capital One Cybersecurity Operations Center (CSOC) and Cybersecurity Incident Response Team(CIRT) to ensure tight integration and resiliency of all operations. When incidents occur, the associate in this role will coordinate teams to ensure efficient response and recovery operations. The associate should be willing to work in an operational environment, which may include long or odd hours.
General Responsibilities:
- Execute day-to-day cybersecurity Incident Management operations
- Use technology infrastructure and operational processes to enable a more effective incident response process
- Develop and distribute executive-level summaries of cybersecurity incidents which impact Capital One assets
- Communicate deep technical cybersecurity threat & incident response operations information across the Cybersecurity division, to include the CISO and CIO
- Verify all CSOC and CIRT work is properly documented in the Cybersecurity Incident Management system of record
- Engage with associates across the Capital One enterprise including the Cybersecurity Operations Center (CSOC) and Cyber Threat Intelligence (CTI) teams as necessary
- Benchmark "as-is" Cybersecurity Incident Management processes and technology against industry
- Identify and track Incident Management performance measures to provide relevant performance trends over time
- Analyze Incident Management performance by observing trends, identifying and prioritizing corrective actions, and directing the those corrective actions to increase accountability, improve process effectiveness, demonstrate compliance, and provide quantifiable inputs for resource allocation decisions
- Define quantifiable Key Performance Indicators (KPIs) to measure efficiency and success of Incident Response team activities
- Automate the production of interval based reports which provide KPI metrics
- Coordinate with various teams in clarifying security risks, and roles and responsibilities related to ongoing Incident Response cases
- Provide support to operational & cybersecurity strategy development
- Maintain updated knowledge of best practices in Cybersecurity Operations and Incident Response processes to identify and recommend new technologies and/or processes with the potential to enhance operations
- Develop, follow, and maintain 'playbooks' which provide a visual depiction of various operational Incident Management workflows
- Identify and enhance processes where automation has the potential to improve efficiency
B asic Qualifications:
- High School Diploma, GED or Equivalent Certification
- At least 2 years of experience in a Security Operations Center
- At least 1 year of experience with cyber threat analysis and mitigation
Preferred Qualifications:
- Bachelor's Degree
- 1 or more of the following recognized industry certifications (or equivalent); CEH, GCIA, GCIH, Security+
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Company
We Don’t Only Think Big Things—At Capital One, We Do Big Things.
You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.
Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.
Be inspired. Be yourself. That’s #LifeAtCapitalOne.
Creating a Culture of Belonging
At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.
We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.
We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:
Create a culture of belonging where everyone can thrive and innovate
Attract and develop talent from all backgrounds and experiences
Ensure our systems and programs promote fairness and equity
Get a career with more at Capital One. Discover it for yourself today.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
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