Business Performance Analyst - Telecommute

UnitedHealth Group
Washington, DC
Jul 28, 2021
Aug 01, 2021
Analyst, Business
Full Time
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)This position is responsible for supporting the Command Center Operations by undertaking a range of activities across the Enterprise. The Business Performance Analyst will leverage various data mining techniques such as trending, predictive analytics, outlier detection, association, regression and prediction. Additionally, this role will develop and maintain various reports/dashboards to support Command Center Operations. This role requires flexibility, agility and the ability to adapt to change while maintaining strong relationships with stakeholders in a highly cross-matrixed environment.Finally, the role is responsible for reviewing and analyzing large amounts of data from multiple sources and use it to help equip the business to improve performance across multiple Payer Operational products. In addition, this role will play an integral role to help plan short and long-term operational/strategic business strategies - by developing, enhancing and maintaining operational information and models.You'll enjoy the flexibility to telecommute* from anywhere within United States as you take on some tough challenges.Primary Responsibilities: Analyze, review, forecast and trend complex data, reviewing the analysis and interpretation of others' work Develop and implement effective/strategic business solutions through research and analysis of data and business processes Support short- and long-term operational/strategic business activities through analysis Create documentation to support implementation of Business Operations initiatives Complete thorough business analyses, which includes examining business processes and workflows for optimization and / or performing statistical, financial and/or data analyses. Transforms data into meaningful, professional, and easy to understand formats for leadership review Analyze and interpret data to identify trends, patterns and opportunities for the business and clients Develops recommendations and reviews findings with peers and leaders Liaise and collaborate with the appropriate teams to complete work items, contention meetings, review solution options or deliverables, schedules and deadlines Documenting and updating changes to workflow, training plans, policies and procedures as directed Serve as the liaison between stakeholders for all capital management reporting needs. Troubleshoot all errors and data inconsistencies and coordinates resolutions to issues as directed by self, staff, regional market leadership, and corporate management Build and document business requirements within business guidelines that support the project intake process Provide subject matter expertise and operational support to business partners Manage departmental governance and intake processes using various software platformsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: Bachelor's Degree in Business Administration, Health Care Administration, Finance or a related field (3+ additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor's degree) 5+ years of business analysis, and/or healthcare operations experience 5+ years of experience in project management, process improvement and/or change management 3+ years of performing statistical, financial and/or data analysis 1+ years of experience in business/finance including analysis experience with a solid understanding of data storage structures Experience in analysis of business processes and workflows, and providing evaluations, benchmarks, and/or process improvement recommendations Ability to present facts/recommendations effectively in oral and written form Ability to analyze facts and exercise sound judgment to arrive at proper conclusions Demonstrated analytical skills and ability to translate detailed plans and findings for executive audiences Advanced PC skills (Excel, PowerPoint, Word, Visio, Outlook, SharePoint, MS SQL Server Studio) Ability to interact one-on-one and consult with all levels of leadership Work well in a remote environment (telecommuting, team spread across various locations)Preferred Qualifications: Lean Six Sigma Green Belt Experience with project management/coordination of business operations projects Experience in establishing reliable trend, performance and forecast modeling Experience with tools such as QuickBase, Tableau, SharePoint Proficient experience running data queries (SQL or Alteryx) Excellent interpersonal skills, high energy and enthusiasm, with the ability to thrive in a collaborative high performance and action-oriented team environment Excellent organizational skillsCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.Colorado Residents Only: The salary range for Colorado residents is $79,700 to $142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter PolicyDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: Business Performance Analyst, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote