CAD Applications Administrator (PSAP / vSphere / Windows Server)

Trigyn Technologies
Towson, MD
Jul 24, 2021
Jul 30, 2021
Full Time
Trigyn's direct government client in Towson, MD has an urgent need for CAD Applications Administrator. The particulars of the position are as follows. Description: The client is seeking a PSAP (Public Safety Answering Point) CAD Application Administrator to primarily maintain the Motorola Premier One CAD system and support all other ancillary technology systems in use at the client's emergency communications center. Duties and Responsibilities: * Documentation of existing systems and changes * Troubleshoot basic to advanced problems with effective diagnosis and resolutions * Provide support and problem resolution for an enterprise network with over 1000 devices and multiple remote sites * Administer and maintain a Voice over IP call center solution * Work with other IT engineers on projects * Share rotating on-call duties throughout the year * Assist in maintaining network and server connectivity in a 24 x 7 environment * Support internal/external integrations with a Motorola Premier One environment * Participate in provisioning and maintenance of a Motorola Premier One environment * Configure Servers, workstations and other devices as necessary * Collaborate with functional and technical stakeholders to optimize business processes * Collaborate with vendor companies to develop and maintain systems * Provide technical guidance to other Engineers * Develop and maintain effective working relationships * Attending regular status and project meetings * Responding promptly to service requests and maintaining logs and status reports as required * Assist in installation of new systems and perform preventative maintenance as necessary. Job Requirements:Minimum Qualifications/Skill Sets:* Graduation from an accredited college or university with a bachelor's degree in Business or Computer Science. Plus at least two years' experience in the administration or support of the following systems and services.* VSphere VM environment and virtual server administration and maintenance* Motorola Premier One suite* Windows Server 2016 or higher* Windows 10 or higher* Redhat or OpenSuse Linux* SAN Storage and Management (Buffalo and NetApp)* VoIP enterprise call center solutions* Load balancers (Barracuda)* IBM P series hardware* HP Prolient server hardware* LAN/WAN technology and packet analysis* Firewall and system security* Additional experience may be substituted on a year-for-year basis up to a maximum of four years for the required education.Preferred Qualifications/Skill Sets:* Strong analytical and problem-solving skills* Outstanding business process fluency, with a strong ability to discuss processes at a level of detail sufficient to gain insight into the underlying business problem or opportunity* Ability to work in a team environment, establishing and maintaining strong professional relationships* Proven ability and success with implementation and maintenance of VoIP call center systems and supporting network technology* Maintain the security and confidentiality of any proprietary or sensitive data in any medium* Demonstrated experience in Motorola Premier One implementation or postproduction environment as a primary technical resource* Knowledge and understanding of HP server implementation and maintenance* Familiar with EIBs - Both Inbound and Outbound* Knowledge of Core Connectors* Strong knowledge of VSphere, Windows Server, Windows 10For an immediate response, please call 732-876-7622, or send your resume to: TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 certified company.

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