Customer Service Specialist

Rollins Inc
Ashland, VA
Jul 20, 2021
Jul 31, 2021
Customer Service
Specialty Trades
Full Time
At PermaTreat, our purpose is to help protect the world where we live, work, and play. Our A' Customer Specialists are committed to this purpose. OurA' Customer Specialists are full-time with benefits, fully paid training, competitive wages and the opportunity for career growth. At PermaTreat, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.A' This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career.A' The Successful Customer Service Specialist Will . . . Receive incoming phone leads Determine if pest control service can be sold over the phone Make telephone sales presentation Record all leads at the time of the call Set appointments for outside sales inspectors Solicit and sell residential and commercial pest control If you are organized, efficient, accurate and accountable with a strong ability to multi-task, then consider this role as a part of our branch team! We Offer Competitive hourly pay Comprehensive benefits package including medical, dental, vision, maternity & life Insurance 401(k) plan with company match,A' employee stock purchase plan Paid vacation, holidays, andA' sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Quality, comprehensive training programs Why PermaTreat? Founded in 1967, PermaTreat is a Central and Northern Virginia residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customersA' As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM The Pest Management Industry is growing - and is a recession resistant line of business PermaTreat is financially stable and growing as a subsidiary ofA' Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to take your CAREER to the next level? A' Requirements:A' We require the ability to pass a drug screen.A' Candidates must meet the job requirements and perform job duties with or without accommodations. Experience Required 1 year(s): Proficiency in MS Outlook, Word and Excel 2 year(s): Proven customer service experience Preferred Less than 1 year(s): Scheduling or dispatch experience in a service industry a plus Skills Required Problem Solving Ability Influencing Others Customer Service Customer Focus Communication Self-Management Behaviors Required Dedicated: Devoted to a task or purpose with loyalty or integrity Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Preferred Financial: Inspired to perform well by monetary reimbursement Goal Completion: Inspired to perform well by the completion of tasks Self-Starter: Inspired to perform without outside help Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Job Requirements:See job description