Store Greeter

Employer
Sleep Number
Location
Winchester, VA
Posted
Jul 27, 2021
Closes
Jul 31, 2021
Ref
2142158554
Function
Accountant, IT
Industry
Other
Hours
Full Time
Position PurposeThe Sales Store Greeter role is designed to improve the customer experience, primarily in high volume stores, during busy time periods. They will do so by welcoming customers, keeping them warm and engaged, and allowing our sales force time to complete their current sales presentation fully and thoroughly before moving to those customers waiting to be helped.Primary ResponsibilitiesGreet/welcome customers through the door during busy selling periodsWork with Store Managers to determine the best means to keep the customers warm and engaged until a salesperson can help themBe knowledgeable of Sleep Number product, culture, and customer experience expectationsHelp with visual merchandising/restocking as neededClean up/reset after sales presentations as neededAssist in other non-selling duties as neededRead, understand and follow all company policies and proceduresMay perform other job-related duties as assignedMay be responsible for order entry in SeibelPosition RequirementsA minimum of 1+ years customer facing experience preferred but not requiredPreference for customer service experience in high end sales environmentHigh school diploma or equivalent requiredAbility to deliver high levels of customer satisfaction by providing an engaging and professional interactionExceptional communication skillsAdept at using technology required for store operationsHigh energy, enthusiastic and motivated demeanorAble to adapt and grow in a changing, fast-paced work environmentGenuine desire to grow and learn, as well as contribute positively to a team-oriented work environmentMust be authorized to work in the United States and able to demonstrate English language proficiency; second language skills encouraged

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