Tech Support Call Center Agent

PeopleShare Inc
Hagerstown, MD
Jul 20, 2021
Jul 30, 2021
Full Time
Tech Support Call Center Agent opportunity with a local company! Are you searching for a Work from Home position? Who isn't? Apply nowWhats in it for you?Work from Home!4 weeks of paid training!Company provides equipment needed!Benefits and 401kGet rewarded for you hard work and dependability with pay increasesCareer opportunity with well established local company!Job Details for Call Center Agent:Schedule: Must have flexibility with shiftsPay Rate: $14 + to start depending on shiftJob Responsibilities & Description Call Center Agent:Answer the Help Desk phones in a courteous and friendly manner and following the procedures as outlined.Monitor and respond to Support and Abuse emailsEnter the calls in Help Desk tracking software, including detailed informationRoutinely check voice mailJob Requirements Call Center Agent:High school diploma or GED equivalentValid and clean driver's licenseGood customer relations and communication skills are requiredFamiliarity with PCs is importantKnowledge of Windows operating systems; common email clients (Outlook, Outlook Express, Thunderbird, Eudora); Browsers (IE, Firefox)PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in the central Pennsylvania (PA) area - Harrisburg, Camp Hill, Lemoyne, York, Lancaster, Carlisle, Chambersburg, Middletown, Leola, Shippensburg, Ephrata and Mechanicsburg, as well as northern Maryland (MD) - Hagerstown, Maugansville, Williamsport, Boonsboro, Smithsburg, and Hancock. We have openings for receptionist, data entry, customer service, collections, office managers, call center, call center agent, work from home, work from home call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, production worker, pickers, packers, forklift, machine operators, and maintenance mechanics.PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.