Automotive Service Manager

Marlow Motor Company
Front Royal, VA
Jul 20, 2021
Aug 01, 2021
Specialty Trades
Full Time
Automotive Service Manager Marlow Motor Company is looking for an experienced Automotive Service Manager to join their dynamic service team. The ServiceA' Manager is responsible forA' all operationsA' within the service department -A' from hiring and managing technicians and service advisors to customer service. A' Job Responsibilities:A' A' Ensure that customers receive prompt, courteous, and effective service Serving as a liaison between technicians and customers Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impressionA' with the customerA' Manage and HireA' technicians and service advisors Interview and make new hires Distribute work between technicians Prioritize required services Ensure customer has a positive dealership experience Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Spend quality time building relationships with the customers Job Requirements:Job Requirements: At leastA' 1-year previous service manager experience or 3+ years experience as a service advisor at a dealership Technical automotive knowledge Demonstrated ability to manage others Organized and friendly personality DealershipA' experience preferredA' Dealership Benefits: Competitive Wages Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance Company Paid Life-Insurance 401(k) Paid Holidays Paid Vacation Heated/Cooled Service Bays Professional working environment