Retail Manager

Bowie, MD
Jul 28, 2021
Aug 01, 2021
Full Time
Position Summary: Provide excellent customer service and high quality food with a pleasant overall dining experience at the Retail outlets. Key Accountabilities: * Plans, conducts, and oversees continuous employee training, competencies and reviews. * Interviews applicants for employment; evaluates employees on a regular basis according to prescribed guidelines; terminates employees according to standard procedures as required. * Provides orientation and job specific training to employees. * Prepares work schedules, vacation schedules, etc. Maintains records of tardiness and absenteeism. * Maintains facility specific staffing patterns to include: appropriate levels, replacement procedures, and assignments appropriate to qualifications. * Plan and implement special promotions and activities. * Oversee the retail operations to ensure all stations are operating efficiently and maintaining customer service standards. * Supervises food storage, production and service programs. * Maintains inventory system for food and supplies. * Ensures food preparation for optimal nutrition and economic handling of food as well as efficient usage of time. * Checks food for flavor, temperature, and appearance on a regular basis. * Maintains department within facility specific budget. * Attends department head, safety, infection control, quality assurance, and other facility or corporate meetings as directed. * Makes frequent inspections of all work, storage, and servicing areas to determine that regulations and directions governing Foodservice activities are followed including compliance with safety and sanitation. * Plans and/or conducts and retains records of monthly staff meetings, employee training and/or in services. * Reviews department performance and institutes changes in techniques or procedures to improve services, simplify work flow, assure compliance with regulatory requirements, and promote more efficient operation of the Foodservice Department. * Other duties as assigned. Minimum Requirements: * Demonstrated significant relevant experience in a quality high volume marketplace, food court, retail food establishment or restaurant with a focus on outstanding customer service, a keen appreciation of quality and detail in preparation and presentation and the ability to work effectively with minimal supervision. * Demonstrated commitment to total quality management and supervisory experience, excellent oral and written communication skills and some culinary knowledge are required. * Experience with computer skills (using a menu management system) electronic access/point of sales system, Microsoft products (Word, Excel, PowerPoint) is preferred but not required. Working Conditions: * Must be able to remain standing for most of working hours. * Must be able to lift at least 35 pounds. * Must be able to perform respective tasks. * Must be able to work flexible hours and days. * May be exposed to hot, humid work areas. * May be exposed to sharp instruments and power driven equipment. * May be exposed to caustic chemicals. About Elior North America Elior North America enhances people's lives through culinary innovation and a commitment to providing exemplary service. Our family of companies, with more than 17,000 employees, provides food services and catering to over 1,500 client accounts in five industry segments across the continental United States. We are proud to be the fifth largest culinary management company in the country and excited to be the fastest growing organization in the industry. We focus on three ingredients for success to differentiate Elior from our competitors and position our company as a disruptor in the markets we serve. To support our ingredients for success and drive our mission and values, we need talented team members throughout our family of companies. Click here to view a video about Elior North America Elior North America is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.#06022021