Program Analyst (Data and Analytics Officer)

Employer
USAJobs
Location
Washington, D.C
Posted
Jul 28, 2021
Closes
Aug 03, 2021
Hours
Full Time
Duties

Summary

This position is located in the National Library Service for the Blind and Print Disabled, Library Collections and Services Group, Taylor Street Annex, 1291 Taylor St. NW, Washington DC, 20542.

The position description number for this position is 373568.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

The incumbent of this position will work a flextime work schedule.

This is a non-supervisory, bargaining unit position.

Learn more about this agency

Responsibilities

Performs complex comparative analytical studies in support of NLS mission. Researches and recommends data collection policies, standardized data structure and protocols, and data collection methodologies, including development of complex data-gathering techniques to capture historically difficult to quantify, complex and obscure data and trends; and assists NLS staff and contractors in designing and implementing data systems to gather and analyze such data.

Identifies and utilizes efficient methods, best practices, analysis techniques, and tools to capture relevant data relating to NLS and network library practices and to forecast underlying patterns and trends that include evolving technologies and usage by NLS patrons and network libraries; evolving industry publishing and dissemination standards and trends; and relevant disability related issues. Using data collection expertise, acquires primary and secondary data from existing internal and/or external sources, including national libraries and large research information centers. Determines and recommends alternative data collection approaches to ensure efficient and effective data capture and analysis. Develops, implements, and manages data collection systems and complex strategies that optimize statistical efficiency and data quality. Leads and oversees the development and maintenance of databases and data systems necessary for ongoing data acquisition and analysis. Performs or guides others in data entry tasks when needed or required.

Using data-based analysis methods, assesses program effectiveness of complex operational processes and systems encompassing difficult and diverse functions or issues affecting critical aspects of the major programs of NLS and its network libraries. The scope of the assessments may encompass large portions or the entirety of NLS's programs, or they may be limited to narrow aspects of same.

Participates in strategies for implementing and tracking the priorities and objectives of NLS. Communicates to the NLS Director and other NLS managers when adjustments or changes in objectives or shifts in priorities have occurred. As an expert in data analysis, designs, recommends and develops data-based assessment plans and/or research methodologies that include guidance on the data to be collected and analyzed and the performance targets to be met. Establishes, plans, and directs the NLS data strategy program that includes patron, network library, product, and service data analysis to meet the needs of NLS in the future.

Consults with all levels of management and staff inside and outside NLS. Works closely with the NLS Director, NLS managers and staff to ensure concerns are met. Conducts briefings and presentations to managers and staff inside and outside the Library regarding NLS data matters.

Serves on committees, task forces, etc., which have been assigned responsibility for projects or tasks involving statistics, cost data, or workflow analysis related to NLS work. Independently creates the NLS data strategy program to identify the needs of the current and future-state NLS. Independently drafts memos, correspondence, reports, presentation materials and other complex analytical documents that include narrative text, graphs, charts, tables, and other visual representations of data and analysis. Coordinates with or leads others to integrate statistical analysis and findings into reports and other public presentation documents.

Provides advice and assistance to NLS management in identifying the kinds and types of data, measures, and outcomes needed to produce plans in accord with the Library of Congress strategic goals, targets, and priorities. Ensures the strategic objectives conform to measurement standards and provides assistance to NLS management in the preparation of the risk assessments and mediation plans, corrective action plans and related reports.

Travel Required

Not required

Supervisory status
No

Promotion Potential
14

Requirements

Conditions of Employment


No additional requirements to those listed above.

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to research, analyze, and gather requirements, and perform analytical studies**

Ability to analyze problems and make recommendations**

Ability to conduct organizational or program assessments**

Ability to build and maintain relationships with individuals from varying backgrounds and levels

Ability to communicate in writing

Ability to think systemically

Ability to communicate effectively other than in writing

Education

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid the minimum step of the grade.

The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

A "Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.

Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.

For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section X.D, at: http://www.loc.gov/hr/employment/msp010909.pdf .

To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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