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Supervisory Information Technology Manager (Public Notice Flyer)

Employer
USAJobs
Location
Washington, D.C
Closing date
Jul 31, 2021
Duties

Summary

The U.S. Secret Service, Office of Chief Information Officer (CIO), is responsible for providing advice and assistance to senior managers on IT acquisition and management; developing, maintaining, and facilitating implementation of a sound and integrated IT architecture; and promoting effective and efficient design and operation of all major CIO processes for the agency, including improvements to work processes. For more information on the Secret Service click here.

Learn more about this agency

Responsibilities

The United States Secret Service, Office of the Chief Information Officer is looking for talented individuals to plan, control, direct and coordinate the work of specialists, professionals, technicians and administrative support personnel engaged in carrying out the various functions in the designated program areas. Additionally, individuals will collaborate with the Chief Information Officer, Deputy Chief Information Officer and other Division leaders on the formulation of short and long range program area plans, goals and objectives.

Travel Required

Occasional travel - Occasional domestic and foreign travel may be required.

Supervisory status
Yes

Promotion Potential
15

Requirements

Conditions of Employment

  • U.S. citizenship is required.


Conditions of Employment If selected for this position, you will be required to:
  • Obtain and maintain a Top secret (Tier 5) clearance. For more information visit OPM Mythbuster Page .
  • Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
  • Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
  • Submit to a polygraph examination prior to your appointment.

NOTE: The person selected for this position may be subject to a one-year probationary period for supervisors/managers.

Qualifications

You must demonstrate at least one (1) year of the defined specialized experience equivalent to the next lower grade level and meet the Office of Personnel Management (OPM) Individual Occupational Requirements (IOR).

Specialized experience is defined as:
  • GS-15: leading individuals and teams involved with providing expert technical advice to senior management; leading projects and/or teams in advanced IT related project efforts; functioning as the technical authority on assignments; managing information technology acquisition projects and budgets for a large IT infrastructure environment, developing new business cases and identifying user requirements;, providing expert and authoritative advice and assistance on information technology design and maintenance. Planning, implementing and overall project management for IT objectives to include forming strategic partnerships to ensure the success of the IT objective of the Office of the Chief Information Officer.

In addition to the specialized experience required, candidates must have IT-related experience demonstrating each of the four competencies listed below.
  • Attention to Detail - Provides leadership and guidance on the maintenance, configuration, optimization, and troubleshooting of IT systems to meet customer performance requirements.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Communicates technical information regarding systems performance requirements or technologies needed to meet future information technology needs in clear and concise manner to management and the user community.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendation.

  • The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

    Education

    There is no substitution of education for specialized experience for the GS-15 position.

    Additional information

    Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

    Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

    E-Verify Statement: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Click here to learn more about E-Verify, including your rights and responsibilities.

    It is federal government policy not to deny employment simply because an individual has been unemployed or has had financial difficulties through no fault of their own. For more information on this subject click here.

    If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment , and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

    This position may require a credit check after initial job qualifications have been determined.

    Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

    Equal Employment Opportunity Policy https://www.opm.gov/about-us/our-people-organization/support-functions/equal-employment-opportunity/

    Positions may be eligible to receive Administratively Uncontrollable Overtime (AUO) added to base pay at a rate between 10-25%, based on management approval.

    Relocation expenses will not be authorized.

    **Student Loan repayments, recruitment bonuses and relocation bonuses may be available**

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    "This announcement is being filled using the Office of Personnel Management (OPM) direct-hire authority. Agencies may appoint candidates directly to jobs, without regard to the provisions of Title 5 U.S.C.3309 through 3318. Applicants who meet the basic requirement and specialized experience for the position will be referred to the selecting official for further consideration. Veterans' preference and traditional rating and ranking of applicants do not apply to the announcement."

    Upon review, your resume and/or supporting documents need to support your answer choices and reflect the one year of specialized experience requirement, in order to be considered. If the one year of specialized experience, equivalent to the next lower grade level cannot be identified in your resume, you will be considered not qualified. The competencies or knowledge, skills, and abilities needed to perform this job are:
    • See Qualifications section.

    Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not ICTAP eligible. Information about ICTAP eligibility can be found by clicking here to access OPM's Career Transition Resources website. To be considered well qualified under ICTAP, you must meet the basic requirement and specialized experience as described above for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

    To preview questions please click here .

    Background checks and security clearance

    Security clearance
    Top Secret

    Drug test required
    Yes

    Position sensitivity and risk
    Critical-Sensitive (CS)/High Risk

    Trust determination process
    Credentialing , Suitability/Fitness , National security

    Required Documents

    See "How To Apply" section.

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