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IT SPECIALIST (SYSANALYSIS/APPSW)

Employer
USAJobs
Location
Alexandria, Virginia
Closing date
Jul 30, 2021

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Duties

Summary

Come work for the USPTO, we have been ranked as one of the best places to work in the federal government! The U.S. Patent and Trademark Office (USPTO) has been serving the economic interests of America for more than 200 years. We are responsible for granting US intellectual property rights for patents and trademarks. The USPTO is headquartered in Alexandria, Virginia, and has over 12,000 employees. For more information about the USPTO, please visit the USPTO Jobs Website .

Learn more about this agency

Responsibilities

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The Chief Information Officer (CIO) is the principal advisor to the Under Secretary and Director of the United States Patent and Trademark Office (USPTO) on the application of information technology (IT) to support and improve the Agency's business processes.

The Office of Application Engineering and Development (AED) is responsible for the full life-cycle management of the USPTO's automated information systems. This responsibility is guided by the agency's strategic IT plans and supporting technical architecture. AED designs and develops the systems, and ensures customer performance outcomes are met prior to delivery.

This position is located in one of the following divisions in AED

The Patent Systems Division (PSD) implements technical business solutions for the Patents Business Unit. This division is responsible for the communications, collaboration, project management, basic technology practices/development/processes, resource management, and system/business analysis necessary to support buildable and testable requirements for delivering professional information technology services and solutions to the Patents Business Unit.

The Trademark Systems Division (TSD) implements technical business solutions for the Trademark Business Unit. This division is responsible for the communications, collaboration, project management, basic technology practices/development/processes, resource management, and system/business analysis necessary to support buildable and testable requirements for delivering professional information technology services and solutions to the Trademarks Business Unit.

The Corporate Systems Division (CSD) implements technical business solutions for the Corporate Business Units (CFO, CAO, OGC, OCIO, U/S&DIR) and other business units including Patent and Trademark when the business solutions are not related to Patent or Trademark application processes. This division is responsible for the communications, collaboration, project management, basic knowledge of technology practices/coding/development processes, resource management, and system/business analysis necessary to support buildable and testable requirements for delivering professional information technology services and solutions to our customers.

As the IT Specialist (SYSANALYSIS/APPSW) selected for this position will...
  • Serve as a technical lead expert and manages the software development of complexity large scale IT Software Projects.
  • Develop comprehensive independent cost estimates for new or modified systems and ensures the integration of all systems components; e.g., procedures, databases, policies, software, and hardware.
  • Work with internal partners to complete projects, and independently plan, implement, report and evaluate projects and tasks.
  • Prepare appropriate artifact templates, Project Resource Estimation Worksheets (PREWs), status reports, etc.
  • Use current Systems Development Life Cycle (SDLC) procedures to monitor and maintain the system development through production delivery.


Travel Required

Not required

Supervisory status
No

Promotion Potential
14

Requirements

Conditions of Employment

  • You must be a U.S. Citizen or National.
  • Your resume and question responses must demonstrate the job-related KSAs.
  • You must meet the definition of specialized experience.
  • Required to pass a background investigation and fingerprint check.
  • Must be registered for Selective Service, if applicable (www.sss.gov)
  • Suitable for Federal employment.


The physical worksite for this position is located in ALEXANDRIA,VA. However, the United States Patent and Trademark Office (USPTO) is currently under a maximum telework posture due to the COVID-19 pandemic; therefore, this position is currently under a 100 percent telework schedule. The position's telework schedule will likely change in the future when USPTO moves away from its maximum telework posture. At that time, the incumbent will be expected to report to the physical work site in accordance with the updated status requirements of their supervisor. The nature and scope of future telework opportunities will be subject to the unit's telework policy, any applicable bargaining unit agreements, and supervisory approval. Payment of relocation expenses, as applicable, will be paid in accordance with this Job Opportunity Announcement.

Qualifications

You must meet the following United States Office of Personnel Management's (OPM) qualification requirements for the advertised position. OPM's prescribed Group Coverage Qualification Standard for INFORMATION TECHNOLOGY can be found at OPM QUALIFICATION STANDARD . You must meet all qualification requirements by the closing date of the job announcement.

Specialized Experience: is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. For this position, the next lower grade level is a GS-13.

Candidates for the GS-14 grade level must have at least 52 weeks of specialized experience equivalent to the GS-13 grade level in the Federal Service.

Specialized experience for this position includes all the following listed below:

1: Experience leading or managing a team of developers or specialists using Java to develop software systems.

2: Experience using SDLC methodologies while developing Java applications (e.g. Waterfall and or Agile/Scrum);

3: Experience developing and testing software systems in order to resolve issues, troubleshooting, and system analysis.

In addition to meeting specialized experience requirements, you must have IT-related experience demonstrating these competencies:

Attention to Detail -Is thorough, accurate and consistent when accomplishing a task with concern for all the areas involved. Pursues quality in all tasks performed.

Customer Service - Anticipates and meets the needs of both internal and external business partners and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government). Provides information or assistance. Delivers high-quality products and services; is committed to continuous improvement. Effectively manages customer relationships.

Communication -Makes clear and convincing oral presentations to individuals and groups. Listens effectively; clarifies information as needed. Speaks and writes in a clear, concise, organized, and convincing manner that is appropriate to the audience. Facilitates an open exchange of ideas to ensure all group input is considered. Handles technical, sensitive or controversial topics with agility, involving executives/managers as appropriate.

Problem Solving -Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes sound recommendations

Team Building - Ability to form, manage, and lead a project team. Fosters an environment of trust and unity that encourages and acknowledges cooperation, collective problem solving and participative decision making. Seeks involvement of all project team members in the decision making process to build group commitment. Identifies and supports project team goals. Facilitates cooperation and motivates project team members to accomplish group goals.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

EDUCATION MAY NOT BE SUBSTITUED FOR SPECIALIZED EXPERIENCE AT THIS GRADE LEVEL.

Additional information

Applicants applying for this position must be a United States Citizen.

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

This is a Bargaining Unit position.

This is a Public Trust position and has a risk level designation of "moderate".

Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.

The USPTO participates in E-Verify. For more information on E-Verify, please visit the Department of Homeland Security Website .

Probationary Period- If selected, you may be required to complete an initial one-year probationary period.

All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.

Relocation Expenses are not authorized and will not be paid.

CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: OPM CTAP/ICTAP . CTAP/ICTAP documentation requirements are listed in the "Required Documents" section of this announcement.

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

All application materials become the property of the United States Patent and Trademark Office.

The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO's Office of Equal Employment Opportunity & Diversity via email ( oeeod@uspto.gov ) or phone (571-272-8292).

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the self-assessment questions (True/False, Yes/ No, Multiple Choice questions) and place you in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview.

How you will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed.

Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).

The scored self assessment questions in the job announcement will evaluate you on the following competencies; please do not provide a separate written response:

KSA 1 - Skill in applying, the following information technology principles, concepts, methods, standards and practices sufficient to lead and manage the development of IT Projects.

KSA 2 - Knowledge of project management principles, methods, and practices including developing plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities.

KSA 3 - Knowledge of software development life cycles, configuration management, technical standards and technologies, integrated development environments, and databases.

For more information on category rating, please go to: DOC Bulletins

Please note that a complete application is required for consideration. (Please review the "Required Documents" section of this job announcement to see what must be included in a complete application).

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

A complete application consists of:
1. A resume or any other written format you choose to describe your job-related qualifications; optional cover letter: Your resume should indicate your citizenship and should list your educational and work experience including job titles, salary, employment dates, duties and accomplishments, experience and how it relates to the KSAs in the job announcement. Please Note: Responses to job questions that are not fully supported by the information in your resume may result in adjustments to your rating. Any experience claimed in a cover letter should be substantiated by information contained in your resume.

2.Supporting Documents:
PLEASE NOTE: Applicants who meet the minimum eligibility and qualification requirements for this position may be contacted within 7 business days of the closing date of this announcement to submit follow-up supporting documentation if applicable. Applicants claiming veterans' preference entitlement or CTAP/ICTAP eligibility who fail to submit supplemental documentation within 5 business days of receiving the request will not lose consideration for this position, however they will not be entitled to special or priority consideration.

Supporting documents that may be requested of applicants after the closing date of this announcement are

1. Veterans' Preference Documentation: If you are a veteran with preference eligibility, you will be asked to submit a copy of your DD-214 containing your discharge disposition, dates of service, and rank. If you are a preference eligible claiming a service connected disability of 10 percent or more, you will be asked to submit documentation (i.e. a letter dated 1991 or later from the Department of Veterans Affairs or from a branch of the Armed Forces) certifying to the veteran's present receipt of compensation. Veterans must include dates of military service within the automated application process, and submit a copy of each Certificate of Release or Discharge from Active Duty, DD-214. For more information, please visit Special Appointing Authorities for Veterans .

2. Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) documentation: Applicants will be asked to submit:
(1) A copy of your specific RIF notice, written notice of your expected separation or other documentation of priority consideration status;
(2) A copy of your latest SF-50 noting current position, grade level, and duty location;
(3) A copy of your last performance appraisal including your rating; and
(4) Any documentation from your agency that shows your current promotion potential.

You can choose ONE of the following methods to submit Supporting Documents:
1) You can upload your documents when you register or update your information on the Department of Commerce application site which you access through the USAJobs site.
OR
2) You can fax your documents to 571-258-4254 using the system generated fax cover sheet.

Your application and all required documentation must be received by 11:59 p.m. Eastern Time on the closing date of this job announcement.

NOTE: The preceding documentation requirements are based on job requirements and individual applicant eligibility. Not all documents are applicable to all applicants--if you are unsure which documents apply to you, contact the HR Specialist listed on this announcement.

Review your resume and responses carefully. Responses to job questions that are not fully supported by the information in your application package may result in adjustments to your rating. A Human Resources Representative will validate the qualifications of those candidates eligible to be referred to the hiring official.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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