Mail Clerk

Cockeysville, MD
Jul 23, 2021
Jul 28, 2021
Full Time
The Mailroom Clerk is responsible for opening, sorting, and distributing incoming mail, collecting outgoing mail, and maintaining electronic logs and files pertaining to mail processing for the client. Also may play a role in the achievement of the Key Performance Indicators and operational targets for the site, and perform duties with integrity & diligence in a professional manner.ResponsibilitiesProcess, handle, and maintain records for all incoming and outgoing courier and mail and any other deliveries as required to ensure proper routing and labeling. Provide solutions to problems associated with special requirements such as bulk mail and other special needs.Maintain all mail stops and package rooms as appropriateResearch and follow-up with clients regarding tracking mail and/or packages.Perform mailroom inspections and inventory supplies.Any other activities to support and/or site operations.Actively support an environment of teamwork, cooperation, performance excellence and personal success.Participate in the individual performance management program and personal development planning.Act as an ambassador for Ultimate Staffing by behaving consistently with cultural and ethical requirements.Client RelationshipProactively develop and maintain client relationships and provide exceptional service as reflected by client feedback ensuring that expected service levels are achieved.Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.Support the day to day delivery of mail services on site in accordance with all agreed policies, procedures.Identify opportunities for improved operational standards to drive efficiencies (process and cost) and make recommendations to the assistant/facility manager for consideration.We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.