Johns Hopkins Community Physicians Virtual InterviewsEvent DetailsDate: Tuesday, July 27, 2021What We're Hiring ForPatient Access Specialist IIIntake Details:Technical requirementsAfter signing up, you will be sent an email with instructions on how to connect. Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera. Check to see if your network connection can support an online session. A plugged in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.What to prepare for the interviewResumeInterview dress codeBusiness casual (dress pants/skirt, button down/blouse, optional tie)About Johns Hopkins Community PhysiciansAt Johns Hopkins Community Phyisicians we bring Johns Hopkins Medicine to our communities. We give our patients and teams the time and attention they need to achieve their best health.You do not have to travel far to experience high-quality primary and specialty health care from one of the most trusted names in medicine. Our team of skilled and compassionate providers would be honored to care for you and your family through all stages of life. Whether you need a routine checkup or treatment for a minor illness, or if you are starting a family or need more specialized care, Johns Hopkins Community Physicians is here for you, right in your neighborhood. With more than 40 locations throughout Maryland and Washington, DC, it is easy to find a wealth of knowledgeable and experienced providers, nurses and support staff members to partner with to manage your health.What is a virtual interview?Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.Application Link: Screening Questions:Mandatory:Do you have a high school diploma or GED?Mandatory:Do you have a minimum of 2 years related of experience in medical office, hospital, medical call center or similar customer service environment?Johns Hopkins Community Physicians is looking for a Patient Access Specialist II to provide excellent customer service at our call center located in Baltimore, Maryland. The Patient Access Specialist receives inbound calls from patients requesting services within JHM.. Coordinate appointment scheduling, collect/update patient demographic, insurance information and verification using an electronic medical record system (Epic). Responsible for providing excellent customer service and maintaining the image of JHM. Call Center Assessment is required. Applicant must demonstrate a passing score of accurately entering at least 80 correct fields. Option to telecommute after successfully completing a 90-day orientation and training period Shift: Non-exempt. - Full-time 40 hours per weekRequirements:High school diploma or GED required. Minimum of two years of college preferred.Requires a minimum of two years related of experience in medical office, hospital, medical call center or similar customer service environment.Must successfully pass all required training to obtain security access to perform role. Includes, but not limited to: electronic medical record training, Insurance training-foundations, government and commercial.