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Advanced Field Service Engr

Employer
Honeywell
Location
Owings Mills, MD
Closing date
Jul 26, 2021

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Join a team recognized for leadership, innovation and diversity The future is what youmake it. When you join Honeywell, you become a member of our global team of thinkers,innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way,keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn't just about developing cool things. That's why allour employees enjoy access to dynamic career opportunities across differentfields and industries. Are you ready to help us make the future? Drive the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will drive revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders. Key Responsibilities Validate customer request Educate customer and field technicians Write documentation used by field technicians Ensure Right and Fast Delivery YOU MUST HAVE High School diploma WE VALUE 3+ years of field service experience Previous industry experience Previous technical/installation experience Previous customer service experience Good written and oral communication Good presentation skills #CB Additional Information JOB ID: HRD128296 Category: Customer Experience Location: 10331 South Dolfield Road,Owings Mills,Maryland,21117,United States Nonexempt Global (ALL) Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

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