Debit Fraud Strategy Principal Coordinator
- Employer
- Capital One
- Location
- Glen Allen, Virginia
- Closing date
- Aug 19, 2021
View more
- Industry
- Financial Services and Banking
- Function
- Finance
- Hours
- Full Time
Job Details
Debit Fraud Strategy Principal Coordinator
About the Role
The Customer Protection ("CP") Flash Fraud Strategy & Analysis team is on the cutting edge of the CP mission to protect our customers by stopping debit and ATM transaction fraud. Its debit fraud strategy starts with a core fraud model that targets and declines risky authorizations meeting known fraud patterns. However, new fraud is constantly emerging that can evade the core model. The Flash Fraud team is our first and foremost defense for emerging fraud trends that the core fraud model hasn't yet detected as risky, and the team works tirelessly to provide our customers with peace of mind. The team has built automated reports and tools that monitor billions of authorizations and review hundreds of hours of ATM footage to uncover suspicious activity. Once fraud is detected, the team is accountable for putting "flash fraud" rules in place before emerging trends can grow into high impact fraud events.
In this role, you will be our Rule Implementation Lead, working closely with ATM and Debit Fraud Investigators to understand emerging trends and implement Flash Fraud rules. You will own the rule deployment process from end to end, including rule intake, coding, and implementation. You will also manage our active rule suite, monitoring performance and identifying opportunities to expand fraud coverage while minimizing impact on valid customers .
Responsibilities
- Work closely with teammates to understand fraud trends
- Own the rule implementation process; intake, coding, implementation and testing
- Monitor and analyze active rule performance, make recommendations on how to optimize our fraud rules
- Present during weekly team meetings regarding rule performance and opportunities
- Decommission and update rules; own recommendations and collaborate with the team to implement change as needed
- Drive rule intake/implementation process improvements
- Own, manage and review rule performance dashboard in Tableau
Basic Qualifications
- High School Diploma, GED, or equivalent certification
- At least 1 year of coding experience using SQL
- At least 3 years of professional experience in Retail Bank or Bank Fraud
Preferred Qualifications
- Bachelor's Degree
- At least 1 year of experience using Python
- At least 1 year of experience using Java
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Company
We Don’t Only Think Big Things—At Capital One, We Do Big Things.
You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.
Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.
Be inspired. Be yourself. That’s #LifeAtCapitalOne.
Creating a Culture of Belonging
At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.
We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.
We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:
Create a culture of belonging where everyone can thrive and innovate
Attract and develop talent from all backgrounds and experiences
Ensure our systems and programs promote fairness and equity
Get a career with more at Capital One. Discover it for yourself today.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
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