Assistant Property Manager - Contract
Duties and Responsibilities: Maintain all account records and transactions including NSF's, rent allowances, concessions, rent increases, and other management approved debits and credits in OneSite. Input all cash receipts to appropriate income accounts in OneSite and prepare and generate a list of deposit receipts and amounts in accordance with company standards. Complete all OneSite computer training sessions and other OneSite processes in accordance with operational policies and procedures. Monitor the timely receipt and reconciliation of rent collections and ensure landlord/tenant statutes are followed. Review and approve Final Accounting Statements (FAS), ensuring all are timely and comply with state law and all changes are necessary and accurate as stated on the Move Out Inspection Report and company standards. Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments inspected and compliant with established standards prior to move-in. Prepare and deliver all legal and formal notices in accordance with state law and company standards, including but not limited to late notices, change in term notices, and lease violations.. Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Property Manager. Initiate all necessary evictions by preparing copies and forwarding all appropriate paperwork for legal evections or other legal proceedings; ensure all evictions and legal proceedings are followed through to completion. Conduct resident move-outs in accordance with state law and company standards. Ensure timely collections of all rent receipts through the preparation and distribution of delinquency reports to the Property Manager. Communicate effectively with owners, residents, vendors, and co-workers. . Assist and ensure all customer complaints are handled promptly and appropriately. Adhere to established company standards for screening applicants for residency. Participate in planned resident activities. . Complete accounting Pre-Close and Month End Reports. May be responsible for entering in invoices for payment, if applicable. Monitor, follow up and maintain accurate information with all In House Collections, accordance with company standards. Prepare write-offs on a monthly basis for the Property Manager's approval. Show, lease, and move in prospective residents. Maintaining an excellent customer service relationship with residents, vendors, co-workers, and the community. Stay on the cutting edge of market conditions, trends, and product knowledge in the community and competitive communities; ensure the same knowledge in leasing staff. Oversee and direct efforts to maximize rental income and high occupancy through sales and marketing plans. Adhere to the Standard Operating Procedures. Play role in achieving community financial goals by assisting in the development, preparation, and administration of the community's capital and operating budgets. Provide clerical and phone support. Other tasks or duties as assigned by supervisor. Education: A High School education or equivalent is required; a college degree is a plus but not a requirement. Ability to fluently read and write English. Accurately perform intermediate mathematical functions and use all on-site resident management software functions. At least two years of experience in residential property management or related field is required. Professional Experience: At least two years of experience in residential property management or a related field is required.