Computer User Support Specialist - Junior

CoSolutions, Inc.
Quantico, VA
Jul 23, 2021
Jul 25, 2021
Full Time
CoSolutions, Inc. is looking to hire a Computer User Support Specialist- Junior Responsibilities include: Candidate provides technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Required Clearance: Active DoD Secret Clearance Required Education: High School Diploma or GED Required Certifications: HDI CSR and/or CompTIA A+ Certifications desired Required Experience: Three (3) years of practical experience with commonly used software applications and data entry. Customer Service experience required. Prior HEAT ticketing system preferred. Proficiency in Microsoft Word, Excel and Power Point. Physical Requirements: Ability to stand for extended periods of time. Ability to walk to various locations as needed. Ability to bend and navigate to perform assigned duties. Ability to lift light to moderate equipment as needed for job. Work Hours: Vary by shift