Data Analyst - Ambulatory Services

Jul 23, 2021
Aug 27, 2021
Full Time
This primary goal of this position is to enhance the analysis and utility of medical and health-related databases to advance knowledge and productivity. This includes business functions, research initiatives, quality initiatives, and the assessment of redundancies. This position will primarily focus on electronic databases to find answers posed by the organization's managers, researchers, and physicians. The primary responsibilities of this position are the acquisition, organization, analysis, interpretation, and reporting of data used in medical and health related databases to make better decisions and reach more informed choices. This position will help insure that data is collected properly including meeting legal and ethical standards.


Minimum Education
Bachelor's Degree Information science, computer science, management information systems (MIS) or a similar field or at least seven (7) years of work experience in these fields. (Required)

Minimum Work Experience
3 years Related and progressive experience, preferably in healthcare/clinical informatics (SQL). Experience with the design, build, testing, training, implementation and support of information systems is required. (Required)

Required Skills/Knowledge
Knowledge of databases, SQL, reporting packages (i.e. Business Objects, Tableau, i2b2), programming, statistics and statistical packages, and the ability and desire to acquire skills including those unique to particular databases are important.
Experience in interpreting data, analyzing results including statistical techniques, and report generation is important.
Important skills include logical and clear thinking, the ability to analyze data flow to assess how it can be best used, communication with a range of individuals from physicians, administrators, scientists, and other data-oriented individuals, problem-solving, and team work.
A desire to acquire new skills both independently and through structured leaning is important.

Functional Accountabilities
Database Support
  • Conceptualize and develop database systems to support the strategic plan for performance improvement and to support achievement of contractual reporting requirements.
  • Manage the database and provide improvement recommendations to enhance reporting of data.
  • Provide computer hardware troubleshooting for CSS when possible; assist staff to navigate computer hardware and associated devices, as appropriate.
  • Consult with the CSS Leadership and Management Team in the design, development and implementation of systems to support managerial decision making.
  • Provide administrative support, such as developing graphs, flow charts, spread sheets, and other tools used to promote data analysis, as needed.
  • Acquire data from primary or secondary data sources including the use of SQL and maintain databases/data systems
Project Management
  • Build and test applications database; assist in the planning of subsequent enhancements/phases to ensure maximization of solutions.
  • Assist in the development of policies and procedures for specific programmatic functional responsibilities.
  • Develop DOH/DCPS Reporting Database, as requested; ensure critical milestones are met.
  • Ensure transfer of knowledge from vendor to Children's School Services.
  • Assist in the development and ongoing maintenance requirements.
Performance Improvement
  • Participate in clinical process analysis, needs assessment and cost/benefit analysis to align IT solutions with clinical initiatives.
  • Develop recommendations to improve clinical informatics practice and outcomes.
  • Identify and optimize application design alternatives to support clinical processes.
  • Investigate informatics problems and issues; resolve conflict through technical support and functional design skills and analysis.
  • Locate and define new process improvement opportunities
  • Interpret data and analyze results using statistical techniques and provide ongoing reports
  • Identify, analyze, and interpret trends or patterns in complex data sets
  • Filter and "clean" data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
  • Coordinate program tasks consistent with workload requirements and available resources.
  • Participate in specified program operations and systems.
  • Recommend and participate in development of new processes and systems to meet program needs.
  • Serve as a liaison with internal departments, stakeholders, and external collaborators and stakeholders; provide support with project management activities.
  • Work with management to prioritize information needs

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
  • Anticipate and responds to customer needs; follows up until needs are met

  • Demonstrate collaborative and respectful behavior
  • Partner with all team members to achieve goals
  • Receptive to others' ideas and opinions

Performance Improvement/Problem-solving
  • Contribute to a positive work environment
  • Demonstrate flexibility and willingness to change
  • Identify opportunities to improve clinical and administrative processes
  • Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility
  • Use resources efficiently
  • Search for less costly ways of doing things

  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.

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