Customer Service Representative - Work From Home

Employer
Spade
Location
Arlington, VA
Posted
Jul 21, 2021
Closes
Jul 23, 2021
Ref
2128498589
Function
Customer Service
Industry
Other
Hours
Full Time
Spade is looking for a customer service benefits representative. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development.What we offerWeekly advances and bonuses Long-term career progressionFlexible work hoursRemote work from home optionResidual IncomeFull health benefitsHands-on 1-on-1 trainingAll-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas)Full BenefitsMinimum qualificationsStrong communication skillsTime management skills18+ years of ageMust pass a background checkHigh school diploma (higher education preferred but not required)Customer service and/or retail experience preferred but not requiredIn the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing.