Student Success and Retention Advisor

Anne Arundel Community College
Arnold, MD
Jul 20, 2021
Jul 23, 2021
Accountant, IT
Full Time
Anne Arundel Community College Student Success and Retention Advisor Position ID Number: 2514 Posted Date: Jul 2, 2021 Job Category: Staff Department: Student Ach & Success Prog - HSAP Position Status: Full-Time Staff Salary Range: $51,352 - $64,190 Position Summary: Who We Are If you want to join a values-driven organization that transforms the lives of students, Anne Arundel Community College is the place for you. We provide opportunity for faculty and staff to meet the needs of a diverse student body. Every move we make is done with the intention of helping our students achieve academic excellence and remain engaged with their educational goals. Innovation and creativity are at the center of what we do at AACC. We're looking for forward-thinking individuals to join our team who are ready to thrive and grow with us. More specifically, the Student Achievement and Success Program (SASP) Student success and retention advisor provides direct academic, career personal guidance, and advocacy to support the academic success, transfer and graduation of program participants. The student success and retention advisor facilitate the development of an education, career and transfer plan from a variety of sources, course selection, interpretation of academic rules regulations, policies and procedures. Regularly monitors and documents academic progress, completes follow-up contacts face-to-face, in groups, through social media and online community activities. Provides advocacy, makes intervention and referrals for other student support, campus services, and community resources. Utilizing a caseload model, the goal of this position is to collaborate with other engagement and high impact practices on campus such as early alert, student success course, academic advising, tutoring, and other SASP programs to increase a sense of belonging, retention and pathways to completion of the target population. The student success and retention advisor will participate in success strategies designed to eradicate achievement gaps, with an emphasis on equity, and sustain academic achievement. In addition, this position will provide 50% support to military- connected students and serve as a backup to the program manager of Military Veterans Resource Center (MVRC) to assist in the transition and re-adjustment to civilian and college environments, advising and referral of resources to meet the needs of AACC military connected students. The student success and retention advisor will assist the director in recruitment and selection of participants through program presentations, high school, community outreach, social media and online community activities. It is required that the applicant be skilled in establishing rapport, a problem solver and have the ability to provide a broad range of services designed to ensure the success of under prepared, first-generation, low-income, minority male, minority, and military-connected students. Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The Student Achievement and Success Program in the Division of Learner Support Services seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. Job Duties and Responsibilities: What you Will do in this role A' . Conduct initial interviews for new program participants and status review interviews for continuing program participants to assess academic support, academic, career and personal advising needs. A' . Facilitate the development of an educational plan/action plan for program participants which lead to increased retention and completion. Monitor and document academic progress, withdrawals, faculty referrals and interim grade reports to determine appropriate intervention needs. A' . Provide intrusive follow-up academic monitoring and advising for an assigned caseload. Regularly communicate with caseload and serve as a liaison to AACC departments and campus support. A' . Serve as a backup point of contact for new and continuing military-connected academic needs; questions and concerns; and to assist throughout their academic career with planning, and completion requirements. A' . Assist in the collaboration with college and community resources which provide military-connected student services to enhance outreach and increase student connections to services. A' . Assist with facilitation of workshops, focus groups, forums, and briefings. A' . Assist with the implementation of projects and initiatives not limited to but including Veterans Appreciation Month. A' . Assist in the maintenance of appropriate participation documentation of student contact provided in person, phone, e-mail, online community or social media. A' . Collaborate with Disability Support Services (DSS) academic advising, personal and career counseling, financial aid, tutoring services, HelpLink and other support services to provide comprehensive services for participants. A' . Stay current with advising strategies, transfer issues and retention strategies to assist students in accomplishing their goals. A' . Utilize best practices and student development theories to develop and implement success and completion strategies for underrepresented student populations. A' . Assist in the recruitment and outreach of prospective SASP, Bridge to Success, Black Male Initiative, and military-connected students. Contribute to content area of SASP/MVRC website, social media, and online communities. A' . Assist the director, assistant director, and program manager in the development, implementation and coordination of various SASP and MVRC initiatives, activities and projects to improve the academic success and persistence of students. A' . Participate in strategic plan activities, Engagement Matters II: Excellence through Innovation initiatives A' Required Qualifications: A' What you will bring to this position A' . Master's degree or higher A' . Minimum of two years of relevant experience to include coaching, advising, mentoring, programming, or supporting under represented , adult, or military connected populations. A' . Experience with military/veteran community and culture, including working knowledge of VA benefit and certification processes Experience working with low-income, first generation students A' . Demonstrated value of equity, diversity, and inclusion A' . A high degree of comfort and experience in the social media and online learning environment A' . Excellent oral, written and interpersonal communication skills, including the ability to make group presentations A' . Ability and willingness to work a flexible schedule to accommodate the needs of the program including evenings, weekends, and other AACC sites Strong organizational skills and the ability to work independently A' . Proficient in the Microsoft Office Suite, ability to master student information systems A' . Demonstrated ability to work collegially with a culturally diverse group of students, faculty, staff, and administrators on a regular basis A' Preferred Qualifications: And maybe a little of this too (our preference, but not required) Preference given to US Armed Forces Veterans Hours Per Week: 40 For full position descriptions, required qualifications and to apply, please visit our web site at and click on Career Opportunities . AACC is an equal opportunity employer who values the power of diversity and the strength it brings to the workplace

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