Restaurant Server

Lansdowne Resort and Spa
Leesburg, VA
Jul 21, 2021
Jul 24, 2021
Food Service, Server
Full Time
Food and Beverage servers request or take orders from guests and serve food and beverages, check on guest satisfaction and handle the payment and complaints/concerns of customersEssential Functions Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Follow VA and Loudon County ordinances and laws regarding responsible service of alcohol Serve food courses and alcoholic beverages to guests Answer questions on menu/alcoholic selections to guests Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen Operate Micros, handle cash, room charges, guest member charges and credit card charges according to procedures Check in with guests to ensure satisfaction with each food course and/or beverages Set tables according to service standards Communicate with the kitchen regarding menu questions, the length of wait, re-cooking orders, and product availability Maintain cleanliness of work areas, china, glass, etc., throughout the day Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guests and process payments Ensure uniform and personal appearance are clean and professional Welcome and acknowledge all guests according to company standards Run food and bus tables when you find extra time Anticipate and address guests` service needs Speak with others using clear and professional language Develop and maintain positive working relationships with others and support your team to reach common goals Ensure adherence to quality expectations and standards Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Thank guests with genuine appreciation Perform other reasonable job duties as requested by Supervisors Maintain complete knowledge of all liquor brands, beer and non-alcoholic selections, correct glassware and garnishes in outlet assigned.