UX Designer - Professional

Freddie Mac
McLean, Virginia
Jul 22, 2021
Aug 21, 2021
Full Time
At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.

Position Overview:
Do you love to think outside the box? Build solutions that do more than satisfy requirements, but also drive business outcomes and support the best experience for the client? If so, look no further. Freddie Mac Single-Family is looking for an ambitious UX Designer to join our Digital Client Experience Team. We're looking for a self-starter who can quickly assess business problems and develop solutions in a fast-paced environment.

**This position can be performed currently from a remote location in the U.S. but will require presence in a Freddie Mac office in the future.***

Our Impact:
The Digital Client Experience team supports client-facing web experiences for the Single-Family business, providing critical resources and guidance to help our clients run their business.
Your Impact:
  • Conduct research to better understand client needs and pain points, coordinating with various departments to develop research plans, interview guides, etc. and distill research results into actionable digital recommendations
  • Support information architecture and navigation improvements through an understanding of the Single-Family business and how our clients think about our content
  • Determine solutions to business problems via wireframes, mockups, template recommendations
  • Collaborate with Digital Strategy, Marketing Strategy, Analytics, Content Management, and Development teams
  • Provide support in developing requirements and product testing plans
  • 3-5 years of experience in UX research/design
  • Bachelor's degree or equivalent training/experience
  • Proficiency in design tools such as Sketch, Illustrator, etc.
  • Mortgage/financial industry experience not required, but a plus!
Keys to Success in this Role:
  • Strong presentation skills to articulate how solutions meet needs
  • Ability to prioritize multiple requests and meet deadlines
  • Understanding of analytics and how performance informs design
  • Proactively identify areas for improvement in everything from site design to process
  • Highly collaborative team player
  • Desire to learn about Freddie Mac's business
  • Positive attitude

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

Job Category:Marketing Communications

FLSA Status:Non-Exempt

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