Intake Agent

Location
Reston, VA
Posted
Jul 22, 2021
Closes
Jul 30, 2021
Ref
228586202107
Function
Administrative, Other
Industry
Other
Hours
Full Time
Job Summary/Company: Are you a proven customer service oriented professional with experience working in customer service settings? Do you have a passion for the healthcare industry? Are you looking for an opportunity to get your foot in the door with a leading medical organization? This could be the job for you! Sparks Group is seeking qualified and customer service oriented professionals to be an Intake Agent with a favorable telemedicine company. Apply now and call 703-620-6444!

Responsibilities:
  • Answer incoming calls and accurately enter appropriate patient information
  • Efficiently speak with clinical staff and physicians to ensure patient care in a timely manner
  • Exceed metrics on index score card
  • Maintain open communication and relationships with all departments to ensure meeting deadlines and abiding by company mission
  • Stay in compliance with HIPAA requirements

Qualifications/Background Profile:
  • Proven experience working in a customer service oriented role
  • Medical experience is preferred, but not required
  • Strong proficiency with technology
  • Ability to work a flexible schedule, weekends included

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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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