Windows Administrator NF4
Performs a multitude of Windows administration duties for the Marine Corps Community Services worldwide data network to include enterprise server farms and remote site deployed servers. Providing SCCM, SCSM, SCOM, Active Directory, DHCP, DNS, Exchange, Office 365, Remote Desktop Services, Cloud services support and on premise virtualization support including VMware and Netapp Storage. Installs, maintains, and tunes software and hardware; controls current versions and future releases of applications software, and documents the physical configuration of the information system. Optimizes the functionality of networks and systems. Diagnoses and recovers failed systems.
Ensures the application of appropriate security measures to all MCCS systems. Ensures integrity of data by evaluating, implementing and managing appropriate software and hardware solutions. Provides advice and guidance on a wide range and variety of complicated IT issues. Interprets IT policies, standards and guidelines. Conducts analyses and recommends resolution of complex issues affecting the specialty area. Evaluates and recommends new or enhanced improvements to delivery services. Tests and optimizes functionality of systems and data. Identifies and defines technical requirements for development and implementation.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise.
Plan, organizes work, and manages internal procedures and resources to ensure maximum productivity and economies. Monitors programs on a regular basis, and initiates corrective action to ensure support of operating programs of MCCS. Develops long-range plans in conjunction with internal operating directives. Effectively supports the Marine Corps Equal Employment Opportunity and Sexual Harassment policies, and ensures compliance with fire, safety, and other environmental issues and programs. Maintains and enforces security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse.
Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs may be required.
Bachelor’s degree from an accredited college or university in Computer Science, Information Technology, or a related field appropriate to the work of position AND five years of experience performing windows administration duties for a large or worldwide data network with server farm and site deployed servers supporting services such as retail, food and hospitality, recreation, property management and other incidental services.
Skill to install, maintain, and troubleshoot Windows Server 2012 R2 and above. Skills to optimize the functionality of networks and systems through automation using tools like SCCM, SCOM and SCSM. Experience to perform routine administration and repair of Windows servers supporting Active
Directory, DHCP, DNS, Exchange, Office 365, and Remote Desktop Services. Must be able to support cloud services and on premise virtualization support including VMware and Netapp Storage. Certified as Microsoft Windows Systems Engineer (MCSE).
This position had been determined as Non-critical Sensitive. As a condition of employment, the incumbent must be able to obtain and maintain an Access National Agency Check and Inquiries (ANACI/ Tier 3) Secret Clearance to access classified information.
As an authorized and privileged user of Department of Defense Information Systems must possess or receive Information Assurance awareness by completing the DoD8570/DoD8140 requirements (ie Security+ Certification) as a condition of access within six months of employment, and thereafter must complete annual Information Assurance awareness training.
Eligible for incremental telework as determined by MR/MF policy.