Program Assistant (Office Automation)

Employer
USAJobs
Location
Washington, D.C
Posted
Jul 21, 2021
Closes
Jul 23, 2021
Function
Program Manager
Hours
Full Time
Duties

Summary

As a Program Assistant (Office Automation) at the GS-0303-6, you will be part of Washington Field Office, Equal Employment Opportunity Commission. If selected, you will be responsible for processing information about the Alternative Dispute Resolution (ADR) Program, and performing a variety of other administrative tasks to support the ADR Program.
Learn more about this agency

Responsibilities

  • Performs a variety of duties such as researching data, reviewing and organizing materials, compiling files, extracting facts from reports and collecting relevant information from internal and external sources.
  • Provides customer service support related to the invitation and scheduling of parties to participate in the mediation program, including generating necessary confirmation letters, notices and reports.
  • Receives and maintains a log of incoming correspondence. Prioritizes the mail and routes it to the appropriate staff member for action.
  • Maintains a master calendar of ADR activities, including mediations and other events relating to the mediation program. Receives visitors and telephone call to the office and refers to the appropriate staff member.
  • Composes correspondence and other similar documents in draft form and prepares formatted replies as necessary for the signature of the coordinator, Director or designated staff.
  • Types a variety of materials such as office reports, memoranda and letters using office automation equipment.


Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
7

Requirements

Conditions of Employment

  • Must be a U.S. Citizen or National
  • Males born after 12-31-59 must be registered for Selective Service
  • Suitable for Federal employment, determined by a background investigation
  • May be required to successfully complete a probationary period
  • Must be able to type 40 words per minute. This position requires a qualified typist.


Qualifications

For the GS-6: You must have one year of specialized experience equivalent to at least the GS-05 Federal grade level performing such duties as gathering, acquiring, and developing resource materials and other information to support the program mission of an organization, providing information to organizational staff, compiling reports on research conducted, and maintaining administrative records. This also includes receiving and processing documents and data/statistical information in accordance with established procedures; reviewing documents and reports for completeness and entering information into an automated tracking system; or performing database file searches.

Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-5 level is required to meet the time-in-grade requirements for the GS- 6 level.

You must meet all qualification and eligibility requirements by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

As a general rule, education is not creditable above GS-5 for most clerical and administrative support positions; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.

Foreign Education: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

Relocation expenses will not be paid.

This job opportunity announcement may be used to fill additional similar vacancies across EEOC.

If you are unable to apply online or need to fax a document that you do not have in electronic form, please contact the HR Specialist listed in this vacancy.

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements visit the following websites:
  • Persons with Disabilities, Schedule A
  • Special Hiring Authorities for Veterans
  • Special Hiring Authorities for Certain Military Spouses
  • Family of overseas employees
  • Peace Corps & AmeriCorps VISTA
  • Foreign Service Employees

Males born after 12-31-59 must be registered or exempt from Selective Service (see: https://www.sss.gov/Home/Registration )

All employees of the Federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. Applicants who meet minimum qualification requirements will be certified for further consideration. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Clerical
  • Customer Service
  • Research


All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Suitability/Fitness

Required Documents

To apply for this position, you must provide a complete Application Package which includes:
  • Your Resume showing work schedule, hours worked per week, dates of employment and duties performed.
  • Cover Letter, optional
  • College Transcripts, if using education to qualify.
  • If applying as a status candidate with current or former Federal Service, please provide a copy of your last or most recent SF-50, "Notification of Personnel Action" which shows your appointment eligibility for the position for which you are applying. Your SF-50 must identify the highest grade you held on a permanent basis, Pay Plan/Pay Schedule, Series, and Grade/Pay Band, and career status. Multiple SF-50's may be submitted to demonstrate your highest previous rate and eligibility.*WARNING: An award SF-50 (ex. cash or time off award) may not indicate grade, step and competitive status.
  • Most recent Performance Appraisal, if applicable
  • Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.
  • Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
  • Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held.
  • Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held.
  • Interchange Agreement with Other Merit Systems Eligible: Documentation of eligibility as listed in each individual interchange agreement.
  • Land Management Workforce Flexibility Act (LMWFA) Eligibles: If you are a current or former land management agency appointee - you must provide documentation to verify eligibility as follows: a) A copy of your SF-50, Notification of Personnel Action, that reflects having initially been hired under competitive examining procedures to a time limited (temporary/term) appointment; b) A copy of SF-50(s), Notification of Personnel Action(s), that reflect having served under one (1) or more time-limited (temporary/term) appointments by a land management agency for a period totaling more than 24 months without a break in service of two (2) or more years; and (c) A copy of your Performance Appraisal Plan and/or Supervisor Memorandum that reflects having performed at an acceptable level during each period of service.
  • Veterans Employment Opportunity Act and 30% Disabled Veteran Eligible: DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty under honorable conditions within 120 days.
  • Current or Former Political Appointees (if applicable) - please note on your resume and attach an SF-50. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office.
  • Certain Military Spouses Eligible under E.O. 13473: verification of the member's current active duty status; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage).
  • Certain Family Members Eligible under E.O. 12721: Your most recent non-award SF-50 and performance appraisal.
  • Schedule A, Persons with Disabilities Appointment Eligibles: A copy of your Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u).
  • Peace Corps & AmeriCorps VISTA: A copy of your Peace Corp Description of Service (DOS) Letter, SF-50, or your VISTA Verification of Service letter from your representative after successful completion of the program.

  • Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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