Accounting Clerk lll

Location
Hagerstown, MD
Posted
Jul 20, 2021
Closes
Jul 29, 2021
Ref
228843202107
Function
Accountant, Finance
Industry
Other
Hours
Full Time
Job Summary/Company:
The Accounts Receivable Payment Processing Coordinator is part of the North American-Accounting Center (NA-AC). All transactional Order to Cash (OTC) activities across all US and Canadian divisions are being managed by NA-AC and function as a virtual community. The NA-AC organization focuses on building accounting expertise in a tower structure; Record to Report, Procure to Pay and Order to Cash and provide support to the businesses of North America in a standardized, harmonized, and high-quality manner. Each tower is led by a senior Director who reports directly to the VP, F&A Service Delivery/Accounting Operations.

The Accounts Receivable Payment Processing Coordinator is responsible for proactively managing credit card payments request, working with the business and customers on credit card payment in a high-volume, fast paced environment. The Accounts Receivable Payment Processing Coordinator will be required to effectively multitask by accessing payments via emails, eFax and request through Salesforce. The AR Payment Processing Coordinator will take direct ownership and responsibility for processing credit card payments for customer accounts as requested.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Process credit card payments request.
• Notify customer when credit card declines
• Notify client when credit card credentials on file needs updated
• Participate in the testing of modifications or upgrades to multiple fulfillment systems
• All interactions whether with internal or external customers should keep the customer's satisfaction as a primary focus
• Phone, email and chat interactions should meet and exceed set customer service quality
• Use the skills and techniques from the Customer Service Training and Refresher Sessions
• Other duties as assigned

JOB QUALIFICATIONS
Education: Undergraduate degree or equivalent experience
Experience:
3-5 years of accounts receivable related work
Strong focus on credit card processing
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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.