Administrative Support Assistant NF-03

Employer
USAJobs
Location
Richmond, Virginia
Posted
Jul 20, 2021
Closes
Jul 23, 2021
Hours
Full Time
Duties

Summary

This position is located at Richmond, Virginia. This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Learn more about Child and Youth Services, click here !
Learn more about this agency

Responsibilities

  • Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
  • Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children?s departure to ensure only authorized individuals remove them from the building.
  • Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
  • Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
  • Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.


Travel Required

Not required

Supervisory status
No

Promotion Potential
None

Requirements

Conditions of Employment

  • Must be 18 years of age or older at time of appointment or placement into the position.
  • Direct Deposit and Social Security Card are required.
  • Meet qualification/eligibility/physical/background requirements for this position.
  • Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations.
  • A one year probationary period may be required (either initially or upon conversion, if applicable).
  • Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required.
  • May be subject to irregular hours, evening and or weekends.
  • Satisfactorily complete an employment verification (E-Verify) Check.
  • Complete and signed DA 3433 is required prior to entrance on duty.
  • Travel to on and off post locations may be required.


Qualifications

  • Progressively responsible administrative duties.
  • Skill in operating a manual or electric typewriter and current automation system and software (Microsoft Windows, Word, Power Point, Excel) required. Must be able to type 40 wpm.
  • Knowledge of grammar, spelling, capitalization and punctuation and composition techniques needed to accurately type a variety of material from written sources or voice recordings.
  • Possess the ability to communicate effectively orally and in writing.
HIGHLY PREFERRED: Knowledge of formats, forms, typing policies and common terminology of the program for which the work is to be performed.

Applicants that possess the highly qualified criteria may be sent first for consideration. Additional certificates will be sent at managements request.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration
  • The Area of Consideration for this vacancy announcement is within the local commuting area of Richmond, VA. Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.

Manual Application
  • If you would like to apply manually, please contact the servicing NAF Human Resources (HRO) listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 pm CST on the closing date of this announcement in order to process your application in a timely manner.
Allowances, Incentives and PCS Costs:
  • Allowances, differentials, or incentives will not be paid.
  • Payment Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
Other:
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
  • Please check out our Applicant Information Kit to view additional information you may find useful when applying for our jobs. To view the kit, https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit%20for%20Army%20NAF%20Childcare%20Positions.pdf


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:
  • Spouse Employment Preference
  • Involuntarily Separated from the Military
  • Business Based Action
  • Current/Former NAF Employee / Current Appropriated Employee
  • Outside Applicant Veteran / Spouse/Widow/Parent of Veteran
  • Outside Applicant Non-Veteran
Required documents for each consideration category can be found in the applicant information kit, point of contact information is listed at the bottom of this announcement if applicants have any questions about these consideration groups or documents. Applicants are also welcome to reach out to confirm receipt of the required documents or information when submitting an application for this position.

Eligibilities are listed above in the consideration order in accordance with the AR 215-3. Applicants will only be awarded the highest preference/priority consideration found eligible.

By claiming the "Current/Former NAF Employee (CNE/FNE)" or "Current APF Employee (CAE)" priority consideration eligibility, applicants are self-certifying that they may not be eligible for other priority considerations. Failure to provide supporting documentation to validate preference or priority consideration claims could adversely impact the applicant's eligibility. For additional information on what may be required to support the applicant's eligibility claim, please refer to our Applicant Information Kit found in the applicant information kit.

CNE/FNE/CAE priority consideration must be clearly defined in order to grant the priority consideration.
We will need position title, series, grade, location and agency in order determine priority consideration.
To ensure we have enough information, we encourage you to submit a copy of your most recent personnel action.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Suitability/Fitness

Required Documents

The following documents must be submitted with your application:
  • Resume


To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Optional: Job Application DA 3433 will accepted in place of a Resume.

The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc.
  • DA 3434 or equivalent
  • References or letters of recommendations
  • PCS Orders
  • Proof of Marriage Status
  • Resume
  • Transcript

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