Lead Review Appraiser

Roanoke, Virginia
Jul 19, 2021
Jul 23, 2021
Full Time


This position serves as a Senior Appraiser (Team Lead) in Construction and Valuation. The purpose of this position is to serve as a senior appraiser in Loan Guaranty Service for the lending industry, appraisers, and to perform quality control field review and post audit reviews of appraisals prepared in support of the Department of Veterans Affairs (VA) Home Loan Program.

Learn more about this agency


Major Duties:
  • Serves as a team leader over multiple review appraisers working in remote locations, with the majority of the team at the GS-11 level. Ensures that the organization's strategic plan, mission, vision, and values are communicated to an assigned team and integrated into the team's objectives and output. Communicates to the team assignments, projects, problems to be solved. Serves as coach, facilitator and/or negotiator in coordinating team initiatives and in consensus building activities among team members.
  • The lead appraiser performs a full range of C&V matters affecting the VA Loan Guaranty Program, including oversight tasks to ensure operations meet all applicable VA program performance goals, policies and procedures. Engages in oversight of external program participants including fee personnel and personnel at VA-approved lenders and servicers associated with appraisal activities. Reviews, facilitates, and approves applications and waiver requests. Assists in determining appropriate disciplinary actions or sanctions against appraisers and other program participants who violate VA and industry standards. Handles construction and stakeholder complaints and makes recommendation to management for final action.
  • The lead appraiser is responsible for a wide range of complex appraisal review related responsibilities to ensure established values, appraisal reports and notice of value (NOV) meet VA and industry standards. Serves as a technical expert and maintains close managerial coordination with C&V management. Reviews appraisals of real property, including existing, new, and proposed properties, consisting of one to four living units for the purposes of loan origination, liquidation and partial release.
  • The lead appraiser is customer service-oriented and provides courteous, accurate, and technically sound assistance to program participants. This may be accomplished through written correspondence, telephone, or personal contacts. The incumbent must convey requested information in ways that are best and easily understood by the numerous and diverse group of clients. Communicates clearly with Veteran, Veteran-designees, contractors, officials, and other stakeholders throughout the construction, remodeling, or adaptation process. Organizes, develops, and leads periodic formal and informal training to fee personnel, program participants, and other parties/organizations including but not limited to trade organizations and VA staff.

Work Schedule: 8:00 am to 4:30 pm
Compressed/Flexible: Available
Telework: Available
Virtual: This is not a virtual position
Position Description/PD#: Lead Review Appraiser/ PD #38945
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

Travel Required

25% or less - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/22/2021.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For the GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You must provide a copy of your most recent SF-50, "Notification of Personnel Action" showing you are in the competitive service and the highest grade or promotion potential held. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

You may qualify based on your experience and/or education as described below:
For GS -12:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal progression for the occupation in the organization.
  • Examples of specialized experience would typically include, but are not limited to: considerable experience in completing or reviewing VA Appraisal Reports, administrating VA, FHA, or USDA federal housing grants, and making decisions using local, state, and federal laws relating to construction or real estate. Considerable experience in analyzing and making complex decisions with a variety of data or complex information. Considerable experience in reading blueprints related to residential construction and principles of acceptable building practices.
  • Education: There is no educational substitution at the GS-12 grade level.
You will be rated on the following Competencies for this position:

Competency 1. Knowledge of the materials, methods, systems, and the tools used to construct objects, structures, and buildings.
Competency 2. Knowledge and application of contract administration principles and practices sufficient to monitor contractor performance and compliance with all terms and conditions of the contract and deliverables; resolves discrepancies; performs contract closeout functions.
Competency 3. Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Competency 4. Prepares, justifies, and/or administers the budget for program area; plans, administers, and monitors expenditures to ensure cost-effective support of programs and policies.
Competency 5. Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
Competency 6. Persuades others to accept recommendations, cooperate, or change their behavior; works with others towards an agreement; negotiates to find mutually acceptable solutions.
Competency 7. Ability to verbally communicate complex information to employees and special interest clientele.
Competency 8. Ability to use prints and drawings.
Competency 9. Knowledge of real estate principles, practices, markets, and values.
Competency 10. Inspires, motivates and guides others toward goal accomplishment; coaches, mentors, and challenges subordinates; adapts leadership styles to a variety of situations; models high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary with most travel by automobile, air, or other public transportation. The position requires frequent scheduled field trips in a government vehicle throughout the assigned geographic jurisdiction. Some slight physical effort may be required in completing field reviews and field inspections. On-site inspections of subject or comparable properties often require frequent stops and starts interspersed with some hiking or lengthy walks over various terrain types ranging from flat open field to rough, brushy and forested areas. Some walking, standing, climbing, stooping, and bending is required

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .


There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html .

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.


Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Background checks and security clearance

Security clearance

Drug test required

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process

Required Documents

To apply for this position, you must provide a complete Application Package which includes:
  • Resume
  • SF-50/ Notification of Personnel Action

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
  • DD-214/ Statement of Service
  • Other (1)
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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