Information Technology Specialist (Infrastructure Service Delivery)

Employer
USAJobs
Location
Washington, D.C
Posted
Jul 19, 2021
Closes
Jul 22, 2021
Function
Administrative
Hours
Full Time
Duties

Summary

This position is located in the Office of Information Technology, Department of the Chief Operating Officer, in Washington, DC.
Learn more about this agency

Responsibilities

  • Manages one or more large IT program(s) to provide products and/or services.
  • Coordinates, communicates, and integrates IT projects and program activities.
  • Ensures that the work effort achieves the outcome as specified within the IT business strategies.
  • Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
  • Conducts systems security evaluations, audits, and reviews; participate in network and systems design to ensure implementation of appropriate systems security policies.
  • Consult with customers to evaluate functional requirements; and coordinate with systems architects and developers, as needed, to provide oversight in the development of design solutions.
  • Defines project scope and objectives based on customer requirements; and develop and document requirements, capabilities, and constraints for design procedures and processes.
  • Communicates the value of lT security throughout all levels of the organization's stakeholders.
  • Collaborates with organizational managers to support organizational objectives; and identify IT security program implications of new technologies or technology upgrades.
  • Designs and develops new tools/technologies; identify functional and security related features to find opportunities for new capability development to exploit or mitigate cyberspace vulnerabilities.
  • Identifies customers' information systems requirements; analyzes information systems requirements or environment.
  • Plans, installs, configures, tests, implements, and manages the systems environment.


Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
None

Requirements

Conditions of Employment

  • You must be a United States Citizen
  • You must be a current AmeriCorps employee on a General, Permanent appointment or a AmeriCorps employee eligible under a Noncompetitive hiring authority
  • Must be telework ready
  • A background investigation may be required


Qualifications

Applicants must have one year of specialized experience comparable in scope and responsibility to at least the upper range of the NY-02 pay band, which would be at or equivalent to, the GS-11 level in the Federal Service. Specialized experience is that which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience includes: developing and implementing the programs necessary to align Information Technology (IT) personnel, resources, and assets, including all systems and infrastructure, to support Department-wide missions and activities (i.e. allocation plans, workforce development plans, budget forecasts, initiatives, and policies).

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills can provide valuable training and experience that translates directly to paid employment. You will receive credit for qualifying experience, including volunteer experience.

Such experience must be clearly documented in the applicant's resume.

Education

This job does not have an education qualification requirement.

Additional information

If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

Veteran's Preference: If you are claiming 5-point or 10-point veteran's preference, you must submit documentation described below in "Required Documents."

Special Employment Consideration: Persons with disabilities, disabled veterans who have a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the Armed Forces, VISTA volunteers, some Peace Corps employees and returning Peace Corps volunteers are examples of individuals who are potentially eligible for noncompetitive appointment. If you are eligible and would like to be considered for one of these noncompetitive appointments, applicable documentation that supports your eligibility must be submitted with your application package.

Ethics Requirement: Our Agency is committed to the highest ethical standards and, as an employee you will be covered by the criminal conflict of interest statutes (18 U.S.C. 201-209) and the Standards of Ethical Conduct for Employees of the Executive Branch (5 C.F.R. part 2635). Additionally, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) or Public Financial Disclosure Report (OGE Form 278e) within 30 days of your appointment date and on an annual basis thereafter.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:
  • Oral Communication and Written Communication
  • Problem Solving
  • Service Delivery
  • Technical Competence

Important Note: Your resume must support your answers to the job specific questions. High self-assessment on the Occupational Questionnaire that is not supported by the information in your resume or supporting documents can/will result in elimination from further consideration. If you do not answer all of the job specific questions you will not be considered. Incomplete applications (resume and required supporting documents) will be considered ineligible.

Qualified applicants will be placed in one of the following three categories:

Qualified applicants will be placed in one of the following three categories:
1 - Qualified Category - Meets the minimum qualification requirements as described in the Qualifications section of this announcement.
2 - Well Qualified Category - Meets the minimum qualification requirements and demonstrates proficiency based on the answers to the job specific questions.
3 - Best Qualified Category - Meets the minimum qualification requirements and demonstrates high level proficiency based on the answers to the job specific questions.

NOTE: Status candidates will be considered under the provisions of the agency's Human Resources system which allows for:1) Non-competitive referral of lateral candidates; and2) The separation of status and non-status applicants for referral purposes.

Status candidates will be referred on one selection list only, i.e., either merit promotion or non-competitive. Non-status candidates who are eligible for Noncompetitive referral, e.g. Peace Corps, VRA, etc., will be referred under Noncompetitive procedures only. For Noncompetitive categories, See "Special Employment Consideration" below under "Other Information."

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Suitability/Fitness

Required Documents

  • Resume showing relevant experience (cover letter optional);
  • Unofficial transcript (if qualifying based on education):
  • Veterans' Preference Documentation (DD-214, VA Letter, and SF-15 if claiming 10-point preference; DD-214 if claiming 5-point preference), if applicable;
  • For Merit Promotion Eligibility: SF-50, Notification of Personnel Action (must indicate tenure and position occupied), if applicable;
  • Documentation supporting eligibility for Non-Competitive appointment, e.g., Schedule A (severely disabled), eligible veterans (VRA or 30-percent or more disabled), VISTA, Peace Corps, etc., if applicable

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