COMMUNICATIONS & ENGAGEMENT MANAGER

Location
Arlington, Virginia
Salary
$91,561.60 - $139,838.40 Annually
Posted
Jul 17, 2021
Closes
Jul 31, 2021
Ref
1623-21B-PHD-SD
Hours
Full Time
Position Information
NOTE: This is a re-opening to expand the pool of qualified candidates. If you have already applied for this position, there is no need to re-apply unless you wish to update your application.

The Department of Community Planning, Housing and Development (CPHD) is seeking a results-driven Communications & Engagement Manager, which will report to the Department Director, and lead the Communications and Public Engagement team to deliver comprehensive public relations and public participation plans for high-profile, community-facing programs. This role will be responsible for managing a team of communication professionals that drive public awareness and participation in planning, urban design, development, housing, historic preservation, zoning, and building administration initiatives.

The right candidate works collaboratively with cross-functional teams, exhibits high judgement, balances competing priorities, and hires and develops talent. They are both a visionary who sets overarching program goals and a builder who rolls up their sleeves to accomplish them.

Specific duties include:

  • Providing strategic guidance on communications and public engagement tactics to senior County officials, County staff, direct reports, and partners with other departments;
  • Working to understand County audiences and producing compelling content that reaches them through appropriate channels;
  • Assessing communication and engagement needs, establish short- and long-term goals, recommend strategies, and allocate appropriate resources;
  • Supervising direct reports, balance workload capacities, mentor and identify professional development opportunities;
  • Translating complex information, at times from multiple sources, into easy-to-understand visual and written formats;
  • Managing review cycles from start to finish across teams at multiple levels of the organization;
  • Representing the Department and its interests at internal coordination sessions and external community engagement activities;
  • Creating, tracking, and reporting metrics to support the Department's communications objectives;
  • Writing, copying, editing, and publishing content for the Department's public website; and
  • Pitching earned media coverage proactively and responding to reactive media inquiries.

Selection Criteria
Minimum:

  • Bachelor's degree in Communications, Public Relations, Marketing, Public Information, Business/Public Administration, Urban/City Planning or related field; and
  • Considerable professional experience in one or more communications fields, such as marketing, public relations, speechwriting, employee communications, journalism or other related area.

Substitution: Additional qualifying experience may substitute for the education requirement on a year-for-year basis.

Desirable: Preference may be given to candidates with a Master's degree in related field and experience with one or more of the following:

  • Managing communications and/or engagement teams;
  • Managing public/community relations for a public agency;
  • Proactive and reactive media relations;
  • Strong writing skills including writing for the web, enewsletters, social media and/or press releases;
  • Advanced skills with Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.); and
  • Working with community engagement technology and tools such as online feedback platform(s) and email management system(s).

Special Requirements
A pre-hire background check will be made on all candidates who are selected for employment. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.

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