Records Team Lead

Location
Chantilly, Virginia
Posted
Jul 15, 2021
Closes
Jul 27, 2021
Ref
17928
Function
Administrative
Hours
Full Time
Summary

The Records Team Lead is a working Team Lead that will be responsible for managing employees and directing workloads for a paper and electronic records program under the direction of the Records Manager.

Responsibilities
  • Manage, guide, and direct a team that is responsible for electronic records program, including the daily receiving process from delivery of mail to inclusion of manifest information into proprietary company software.
  • Assist with directing daily batching and organization of incoming manifests.
  • Stay up to date with all process changes and modifications from the customer and efficiently disseminate changes to team in a timely manner.
  • Collaborate with the Records Manager on monitoring time and efficiency of the team to effectively establish and maintain daily productivity goals.
  • Contribute to the development and implementation of process improvement methods as required.
  • Perform quality control reviews of the work performed and condition of paper and electronic record keeping systems.
  • Work with staff, under guidance of Records Manager as the first line contact for the resolution of difficulties and records issues.
  • Collaborate with the Records Manager to provide training and guidance to staff and new team members as necessary.
  • Complete required daily, weekly, and monthly reporting requirements independently and accurately.
  • Follow, administer, and execute all tenets of the Chenega Employee Reference Guide, fairly and consistently, under the guidance of the Records Manager.
  • Receive and distribute paper shipping records, electronic data files, and electronic data uploads.
  • Record information in logs and in automated tracking systems or other electronic information or record keeping systems, concerning files by adding, deleting, updating, modifying, and correcting tracking records, scanning files, checking files in, checking files out, transferring files, retiring files, and recycling files, etc.
  • Research information systems and find aids to identify and locate files.
  • Identify, organize, describe, and label record materials, as necessary.
  • Interfile documents into files, refile sections, create new file sections physically and on the electronic system, label files, attach bar code labels to them, scan documents, and create electronic file folders.
  • Retrieve files and process them for delivery to requestors.
  • Maintain files, including the removal of duplicate copies of records, the preparation of substitute closure forms when missing, the replacement of worn or improperly labeled folders, and the redistribution of files on the shelves, etc.
  • Prepare files for transfer to other units or for retirement to the federal records center by labeling, listing, boxing, and otherwise processing them.
  • Conduct regular shelf reading and other quality control inventories of files being maintained in all paper and electronic formats.
  • Under the guidance of the Records Manager, interface with management and personnel to coordinate and execute special projects and/or provide research for management and COR or other government records staff with respect to special collections of records, their organization, identification, use, and tracking.
  • Verify all file requestors to ensure that they are employees.
  • Assist with planning, organizing, directing, and guiding the activities of team members.
  • Carry out supervisory responsibilities in accordance with Chenega policies and applicable laws.
  • Assist with managing team member timecards and performance evaluations.
  • Other duties as assigned

Qualifications
  • High school diploma or GED required
  • 6+ months of on-the-job experience using a computer terminal, scanner, and electronic document management tools and software
  • Must possess a valid driver's license
  • Background check required

Knowledge, Skills and Abilities
  • Experience supervising teams that run the receiving and or scanning portions of a records management program is preferred.
  • Knowledge of filing procedures and techniques.
  • Ability to maintain files, including the ability to interpret and apply records policy and filing techniques in a variety of situations and a firm grasp of numerical, alphabetical, and chronological sequencing.
  • Ability to type proficiently.
  • Ability to work individually and in teams.
  • Ability to interact tactfully with government staff.
  • Ability to read, write, and speak English and understand and follow procedures.
  • Ability to maintain confidentiality of sensitive and proprietary information.
  • Work well under pressure and stressful situations while exhibiting emotional control.
  • Strong interpersonal, conflict management, and organizational skills.
  • Ability to lift standard FRC boxes weighing 30 pounds, numerous times during a day.

#Chenega IT Enterprise Services, LLC

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