Collateral Clerk

Herndon, VA
Jul 14, 2021
Aug 13, 2021
Full Time

For more than 70 years, Northwest Federal Credit Union has provided valuable financial products and services for our members. Northwest offers employees a comprehensive benefits program including: medical and dental plans, paid time off, a generous 401k match, student loan assistance, parental leave, and the opportunity to grow professionally through a wide range of job-based, classroom and online training resources. Northwest Federal Credit Union has been recognized, for the second consecutive year, as a 2021 Top Workplace by The Washington Post and we believe that our success is built upon the excellence and achievement of our employees. Together, we serve and inspire to transform lives.

Successful candidates will execute proper documentation for titling of securities and prepare all required documentation for vehicle loans.


  • Assemble the necessary documents for titling of all securities on loans (in and out-of-state vehicles). Maintains the national title manual to assure proper titling conveyance
  • Rotational duties including adjudication of insurance and title reports, processing payoffs/title releases, sorting mail, responding to Synapsys events, eBanking messages and emails
  • Administer 90-day indirect missing title report in Akcelerant including contact with members, dealers, previous financial institutions and filing appropriate documentation with the DMV
  • Maintain department policy and procedure documentation accordingly
  • Work in the phone queue 75% of the day
  • Possess excellent communication skills and the ability to identify problem areas and make independent decision to resolve problems
  • Remain cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)
  • Perform other related duties as assigned


  • High-school diploma or equivalent
  • Knowledge of credit union operations, policies and procedures, and credit union account structure is preferred
  • Understanding of the Department of Motor Vehicles (DMV) titling process is preferred
  • Advanced knowledge of MS Office is required

EEO Notice

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or

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