Platform System Manager

Location
College Park, Maryland
Posted
Jul 13, 2021
Closes
Aug 17, 2021
Ref
14225651
Function
Management
Hours
Full Time
Platform System Manager

College Park, MD Join our Talent Network

CAS is currently seeking a DevOps Engineer to join our growing team

Duties and Responsibilities:
  • Responsible for managing the functionality and efficiency of a group of computers running on one or more operating systems
  • Maintain the integrity and security of servers and systems
  • Serve as a front-line interface to users with technical issues
  • Make recommendations for hardware and software purchases
  • Interact with third-party technology vendors and internal database staff
  • Conduct systems analysis and development to keep systems current with changing technologies
  • Work closely with project teams to deploy new solutions for proof-of-concept efforts
  • Independently design, assemble, configure, install, maintain, and tune complex infrastructure components
  • Assist in the adoption of Cloud infrastructure platforms and the integration of a hybrid architecture
  • Develop integrated system designs and specifications
  • Debug and correct complex internal and external infrastructure problems
  • Document step-by-step procedures and system configuration for use in ongoing support and future efforts that require modifications or upgrades to the infrastructure
  • Assist in the adoption of Cloud infrastructure platforms and the integration of a hybrid architecture
  • Duties may include installing new software, troubleshooting, granting permissions to applications, and training users
  • Responsible for leading the day-to-day support of server services, operating systems, and physical and virtualized servers
  • Responsible for the configuration, maintenance, and troubleshooting of physical and virtual hardware
  • Configure, maintain, and troubleshoot network related interfaces on servers
  • Perform configuring, maintaining, and troubleshooting and does analysis of alerts on servers
  • Work with customers to identify, isolate, and resolve problems with serves that are affecting other services
  • Plan, design, and implement necessary configurations to ensure compliance with back-up and disaster recovery policies and procedures for server systems
  • Lead automation efforts to reduce repetitive processes to streamline support
  • Create, maintain, and manage Disaster Recovery Plans for physical and virtual servers
  • Mentor team in technology to allow them to be knowledgeable and self-sufficient
  • Work with manager in understanding and optimizing team performance
  • Advocate continuous process improvement
  • Identify needs and investigate solutions of tools in providing enhanced support
  • Ensure architecture is reliable, flexible, and integrated and anticipate future needs, including future hardware/software needs and meet future business based on customer requirements
  • Lead reviews and analyze performance metrics to optimize environment for efficiencies
  • Identify additional improvement and performance metrics
  • Lead large sized continuous process improvement efforts
  • Other duties as assigned

Minimum Qualifications:(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
  • High school diploma or equivalent required
    • Bachelor's degree preferred
  • 8+ years of related experience
  • Secret clearance required

Knowledge, Skills and Abilities:
  • Experience with Agile Development.
  • Experience working with cloud infrastructure.
  • Experience with client architecture and performance optimization tools in the mobile space, preferred but not required.
  • Exceptional debugging and problem-solving skills, both individually and in a team.
  • Outstanding communication and interpersonal skills with the ability to collaborate in a team environment.
  • A Subject Matter Expert understanding of server based operating systems is required.
  • Ability to apply advanced principles, theories, and concepts.
  • Ability to contribute to the development of innovative principles and ideas.
  • Ability to work on unusually complex problems and provide solutions that are highly creative.
  • Ability to use independent judgment to accomplish objectives.
  • Ability to work under consultative direction toward predetermined long-range targets.
  • Ability to determine and pursue courses of action essential in obtaining desired outcomes.
  • Ability to serve as the organization's spokesperson about specialized projects or programs.
  • Ability to act as the prime leader on large programs/projects that affect the organizations long-term goals and objectives.
  • Ability to mentor others, as the Subject Matter Expert, on administrating the server environment.
  • Demonstrated ability to work collaboratively and effectively with a wide range of individuals, including technical and non-technical staff and IT leadership.
  • Ability to work individually or collaboratively as part of a high-performance team.
  • Superior analytical and problem-solving skills.
  • Demonstrated ability to develop, implement, and lead team plans for upgrades and system enhancements.
  • Demonstrated ability to write policies, procedures, and create system documentation.
  • Enhanced troubleshooting skills within the server OS as well as both networking and storage technologies.
  • Must have hands-on experience developing, deploying, and supporting large-scale enterprise server solutions,
  • Ability to ensure the infrastructure is reliable, flexible, integrated, and anticipates future needs.
  • Ability to show initiative on assignments, exercise independent judgment, and professionally execute projects with minimal direction.
  • Ability to utilize skill set to help more inexperienced team members be more agile.
  • Ability to handle sensitive one-on-one conversations effectively about controversial issues with diplomacy and tact.
  • Ability to seek solutions that benefit team objectives.
  • Demonstrated ability to communicate effectively orally and in writing with non-technical and technical audiences and IT leadership.
  • Skilled at executing complex tasks.
  • Ability to anticipate problems and take appropriate preventative actions.
  • Be the Subject Matter Expert with multiple IT fields, applications, and domains.
  • Ability to plan, execute, and manages large sized technical projects.
  • Proficient in multiple technologies, languages, and/or systems.
  • Ability to demonstrate ingenuity in creating opportunity in the face of risk.
  • Ability to configure, execute, and maintain security compliancy processes and policies with expert level knowledge.
  • Subject Matter Expert for physical and virtual servers.
  • Expert knowledge of access, permissions, and security that gives clients access to the data they need, to perform their daily activities.
  • Ability to handle all levels of support.
  • Be the Subject Matter Expert in researching and troubleshooting complex technical issues and the ability to communicate statuses to server team, manager, stakeholders, and IT leadership.

Chenega Corporation and family of companies is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program.

Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.

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