Skip to main content

This job has expired

Communications Center Associate

Employer
Sparks Group
Location
Washington, DC
Closing date
Aug 1, 2021

View more

Industry
Other
Function
Administrative, Other
Hours
Full Time

Job Details

Job Summary/Company:

Sparks Group has partnered with a federal credit union in Washington, DC that is looking for a friendly and engaging customer service representative. You'd be joining a team that welcomes new members like a part of the family. This company is community minded and takes pride in being the credit union of choice for local families for generations. If you have knowledge in the banking industry and want to assist members in navigating their banking questions, apply today!

Responsibilities:
  • Answer calls and provide exceptional customer service.
  • Listen to customer requests to understand issues and best resolve problems.
  • Operate multi-line telephone system and transfer to appropriate party.
  • Maintain knowledge of programs and technology offered by the credit union.

Qualifications/Background profile:

  • Associates Degree or equivalent combination of education and experience
  • Strong customer service skills
  • At least 2 years' experience in a call center or customer service representative placement highly preferred.
  • Proficiency with Microsoft Office.
  • Knowledge of the banking industry, specifically as a teller, is highly preferred.

----------

Download the Sparks Group Jobs mobile app from Apple App Store or Google Play .

----------

Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

Company

Bringing the Best People and the Best Companies Together Since 1970.

Sparks Group (formerly SPARKS, Sparks IT Solutions, and Sparks Personnel) is the Washington DC Area's leading temporary staffing and full-time recruiting services provider. Whether you are seeking your next opportunity or looking to add talent, Sparks Group is the ideal partner for you! Each of our four divisions (Sparks Office, Sparks Accounting & Finance, Sparks IT, and Sparks Creative) specializes in placing professionals in temporary/contract, temporary-to-full-time, and full-time roles across a diverse array of staffing categories, positions and levels including: office/administrative, customer service, human resources and talent acquisition, legal support, government and cleared personnel, mortgage/banking, accounting and finance, contracts and procurement, information technology and creative/marketing.

Sparks Group brings over four decades of experience placing professionals in challenging and rewarding positions at many of the area’s most prestigious organizations. Our primary focus is presenting opportunities that match each candidate’s skill-sets, experience levels, career objectives, and growth needs. Sparks Group has regularly ranked as one of the top US staffing and recruiting firms having been named to Inavero’s Best of Staffing Lists® for Client and Employee Satisfaction (2012-2017). Additionally, Sparks Group is proud to have been recently selected for other awards Staffing Industry Analysts’ 2017 Best Staffing Firms to Work For, Washington Business Journal Best Places to Work (2017), the Washington Post’s Top Workplaces® List (2017, 2014), Forbes® Best Professional Recruiting Firms (2017), and the National Capital Business Ethics Award.

Company info
Website
Telephone
3012792300
Location
700 King Farm Blvd.
Suite 100
Rockville
MD
20850-5736
US

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert