Principal Associate - Diversity, Inclusion & Belonging Learning Experience Designer
- Employer
- Capital One
- Location
- McLean, Virginia
- Closing date
- Aug 7, 2021
View more
- Industry
- Financial Services and Banking
- Function
- Finance
- Hours
- Full Time
Job Details
Principal Associate - Diversity, Inclusion & Belonging Learning Experience Designer
Are you interested in joining a team of best-in-class HR Learning Professionals who support game-changing business results by providing programs and solutions that enable greatness in our associates? Here at Capital One, you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further!
We're looking for a Learning Experience Designer with strong visual communications and design skills to join our Diversity, Inclusion and Belonging (DIB) Learning & Development team as we generate holistic and connected learning experiences for Capital One at large. Ultimately, what our team designs and delivers will contribute to a culture of belonging and connection where everyone can thrive.
Position Responsibilities:
- Produce high quality, scalable human-centered learning experiences for Capital One associates that can be measured against behavioral changes in employees' performance skill and the business' performance
- Collaborate with learning consultants, subject matter experts, and learning team members across all lines of business on holistic and specific training needs, design recommendations, and delivery expectations
- Produce visual communications to clarify and align on the learning experience e.g. journey and experience maps, service blueprint, interaction models, etc
- Manage and design/build DIB learning projects and initiatives from start to finish, while providing regular progress updates to team leaders and stakeholders
- Manage and coordinate a process that includes obtaining content , receiving consistent input and learning experience review sessions from clients and subject matter experts
- Design content, including (but not limited to) measurable learning objectives, facilitator and participant materials and tools, experiential scenarios (case studies) and simulations, assessment and evaluation questions- -
- Utilize adult development and adult learning theory and design for the learner at the center of a connected, holistic experience
- Develop online learning solutions which blend creativity, storytelling and engagement , with instructional integrity
- Add or edit multimedia assets to content, including: images, audio and video clips, animation and other graphical content
- Update existing curricular and stand-alone learning experiences to ensure relevance, relatedness , branding , effectiveness, and measurability
- Collaborate and consult with other teams, peers, or contract resources to support material development needs, when applicable
Basic Qualifications:
- Bachelor's degree or military experience
- At least 3 years of experience in corporate learning curriculum design
- At least 3 years of experience with learning content development tools, (Articulate 360, Adobe Captivate, Adobe Design Suite, OR Camtasia)
Preferred Qualifications:
- Bachelor's degree in Education, Human Resources, Training Design, Experience Design, Service Design or Design Strategy
- Experience with adult development and adult learning theory
- At least 4 years of experience in learning curriculum design with a focus on diversity, inclusion and belonging
- At least 2 years of experience in business consulting
- At least 4 years of experience in training design using multiple delivery methods (classroom, virtual classroom, eLearning, videos, micro-learning, animation, interactive design )
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Company
We Don’t Only Think Big Things—At Capital One, We Do Big Things.
You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.
Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.
Be inspired. Be yourself. That’s #LifeAtCapitalOne.
Creating a Culture of Belonging
At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.
We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.
We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:
Create a culture of belonging where everyone can thrive and innovate
Attract and develop talent from all backgrounds and experiences
Ensure our systems and programs promote fairness and equity
Get a career with more at Capital One. Discover it for yourself today.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
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