Guest Service Coordinator

Silver Spring, MD
Jul 08, 2021
Aug 10, 2021
Program Manager
Full Time
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

Adventist HealthCare seeks to hire a Variable Part Time Guest Service Coordinator who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Job Responsibilities:
* Welcomes visitors, in person with a smile and directing them appropriately
* Role-model's positive customer service behaviors through the consistent application & deployment
of AHC's Values and Mission principles and holds self & others accountable
* Effectively Answers and direct phone calls in a polite and friendly manner
* Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and
a computer
* Sign for Certified mail and packages.
* Back up for Mail Clerk Position, this entails: Receive deliveries; sort and distribute incoming mail
* Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
* Uses the Internet and a wide variety of office software, such as Microsoft Office and desktop
publishing applications, and computer equipment to conduct research, communicate, create
spreadsheets, manipulate data and perform related functions.
* Answers General Human Resources questions


* Demonstrates integrity; is ethical in conduct and decision-making and values diversity
* Demonstrates initiative, flexibility and work well under pressure
* Communicates well, both verbally and in writing
* Must be personable and enjoy working with people
* Able to initiate, plan and follow through with projects
* Must be neat in appearance and well groomed
* Well organized and efficient

Education and Experience:
* Associates Degree or higher
* Accurate typing of 50 WPM
* Knowledge of excel, word and power-point skills
* 3 or more years of experience in secretarial duties

Work Schedule:

PRN position working Evenings 4:30 - 8pm Monday thru Friday with every other weekend rotation.

Eligible for Shift Differential Rate

COVID-19 Vaccination

Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and , if offered, may elect to be vaccinated at a n designated Adventist HealthCare location.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

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