Human Resources Generalist

The Catholic University of America
Washington D.C.
Jul 06, 2021
Aug 10, 2021
Human Resources
Full Time

Posting Title

Human Resources Generalist

Job ID




Position Type

Regular Full-Time


The HR Generalist supports the HR Partners team by assisting in the implementation and administration of Catholic University of America HR programs, policies and procedures. This position serves as a vital member of the “front office” for the entire portfolio of services offered by the HR Partner’s team, including, but not limited to benefits – both health and retirement – tuition assistance, student health insurance, and overall triage of customer requests. The HR Generalist prepares and disseminates information to employees, assists with planning and delivering the benefits portion of New Hire Orientation and participates in all aspects of open enrollment and new hire benefits enrollment. Drafts correspondence, performs many administrative tasks and has direct contact on the phone, via email and in person with employees. Assists with the execution of multiple HR/Payroll and University initiatives.


Serves as a knowledgeable resource to university leaders, managers, and employees in the communication, interpretation, and application of HR programs, policies, and practices. Helps create and sustain a positive work environment by promoting and demonstrating employee relations practices that appropriately balance organizational and individual needs. Provides customer service to CUA employees by researching and resolving benefits, pay check and other assignment issues that arise. Provides responsive communication to staff members in areas including:

• General HR/Payroll inquiries

• Benefits administration

• support program rollout across the University

• collaborate with functional HR areas (i.e. Employee Relations, Talent Acquisition, Business Operations, Payroll, Benefits and Systems)

Actively participates in annual benefits open enrollment and new hire benefits enrollment. Assists with the benefits portion of faculty and staff new hire orientation. Maintains benefits and employee information in the university’s HRIS. Assists in updating the general Human Resources web pages using The University’s web content editing system. Assists in data clean-up efforts and supports implementation/upgrading of new HR technology as appropriate.


A Bachelor's Degree with three (3) to five (5) years’ professional HR experience in a customer-oriented setting. Ability to work with all levels in the University. Demonstrates understanding of the university mission and HR best practices. Strong background in benefits administration is preferred. Work experience in an academic environment preferred. An additional 3 to 5 years of material experience in lieu of formal degree will be considered. Prior experience with any HRIS is required. Familiarity with Microsoft applications, particularly Excel. Outstanding customer service and oral and written communication skills. Must maintain confidentiality. Excellent organizational skills.

To Apply, visit:

Similar jobs