Duties

Summary

This position is located in a National Labor Relations Board field office which represents the actual operating arm of the Agency and the means through which both the Board and the General Counsel interact with the public.

The primary purpose of this position is to be responsible for providing management and program support essential to the direction and operations of the region, including through use of the Agency's NxGen electronic case processing system and other automated processes.
Learn more about this agency

Responsibilities

As a PROGRAM SUPPORT ASSISTANT (OA) GS-0303-8, your typical work assignments may include:

• Assisting field office attorneys with trial proceedings by organizing evidence and independently preparing and assembling legal documents to support cases.
• Maintaining case files by establishing and organizing documents, recording actions, updating all electronic case records and databases (Case Management software), and confirming case status with attorney.
• Serving as the field office expert in use of the Agency's electronic case processing system providing technical support and guidance to various staff members in operational usage, tracking, retrieval and electronic record keeping.
• Arranging and preparing material in final form in a variety of legal and administrative formats.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
8

Requirements

Conditions of Employment

• U. S. Citizenship Required.
• Males born after 12/31/1959 must be registered for Selective Service.
• Relocation expenses are not authorized.
• This position is part of the Bargaining Unit.
• AREAS OF CONSIDERATION: First Area - All employees in the Region who are qualified for the position and all qualified employees who have expressed, prior to the posting date, a written interest in the position.
• Subject to a background investigation prior to appointment.
• A one-year probationary period may be required.
• Submit complete application and resume online by 11:59 PM EST on the closing date.

Qualifications

All qualifications and eligibility requirements must be met by the closing date of the announcement.

SPECIALIZED EXPERIENCE
Applicant must have one year of specialized experience equivalent to the GS-07 grade level that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the GS-08, Program Support Assistant (OA), and that is typically related to the work of the position to be filled.

Specialized experience includes:

• Researching and gathering legal information and documentation from files and records, policies, regulations and statutes, witness interviews, databases, and/or other sources;
• Utilizing an automated database management system to input, retrieve, monitor and maintain electronic case files; and
• Performing a variety of technical, administrative, records management and clerical functions for local field office, utilizing numerous and varying guides to ensure proper execution of daily tasks.

This experience must be fully supported and articulated in your resume to receive consideration.

TYPING PROFICIENCY
This position requires the skills of a qualified typist. In addition to meeting the experience requirements, you must be able to type at least 40 words per minute based on a 5 minute sample with three or fewer errors. Your response to the typing skill question on the Assessment Questionnaire will be used in your qualification determination.

TIME-IN-GRADE REQUIREMENT
Applicants must meet time-in-grade requirements to be considered eligible. One year of experience at the GS-07 grade level or equivalent grade level of federal service is required to qualify for the GS-08 grade level.

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

SUPPLEMENTARY VACANCIES: Supplementary vacancies may be filled in addition to the number stated in this announcement.

EQUAL EMPLOYMENT OPPORTUNITY/REASONABLE ACCOMMODATION: The National Labor Relations Board is an equal opportunity employer. All qualified applicants will receive consideration for appointment without regard to race, color, national origin, religion, sex ( including pregnancy, gender identity, and sex orientation), age, disability, genetic information, political affiliations, or any other non-merit factor. Applicants with disabilities who need reasonable accommodations for any part of the application and hiring process should contact the Agency's Selective Placement Coordinator by email here. NLRB offers a wide array of reasonable accommodations and programs for individuals with disabilities. (Note: for additional information for job seekers with disabilities, please click on the following website here.

REASONABLE ACCOMMODATION POLICY: Federal agencies must provide reasonable accommodation to applicants with disabilities as appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow instructions in the job announcement.

PLACEMENT POLICY: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

WORK SCHEDULE: NLRB supports the use of flexible work schedules as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the occupational questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that your scores do not reflect that you meet the knowledge, skills, and abilities required for this position, you will lose consideration for this position. You will be further evaluated on the following:

Competencies required for the position:

• Customer Service
• Manages and Organizes Information
• Technology Application
• Writing

For further clarification of the competencies listed above, please click here .

If you meet the minimum qualifications, you will be placed in one of the following categories: Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis. Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis. If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.

To preview questions, please click here:
https://apply.usastaffing.gov/ViewQuestionnaire/11145902

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
High Risk (HR)

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

In addition to your responses to the occupational questionnaire, you must submit the following additional documents specific for this vacancy:
1. Resume. Your resume must describe your job-related experiences and will be used to verify your qualifications. Therefore, it is important that the information be relevant, detailed where appropriate, and addresses the competencies for this position. Your resume must contain the dates of employment (i.e., month/year to month/year or month/year to present) to include the hours worked per week (i.e. 40 hours full-time per week). If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.

2. Most Recent Performance Appraisal. (Current or Former Federal Employee). If performance appraisal is not dated within the last year or if you are unable to provide a performance appraisal, an explanation why must be provided. Please include a document in your application package explaining why the performance appraisal is not available.

3. Notification of Personnel Action (SF-50).(Current or Former Federal Employee). Most recent SF-50 showing your current grade and tenure; (you may be removed from consideration if not submitted). An SF-50 showing highest (permanent) grade ever held, if different from your current grade. (NOTE: Performance Award, Realignment/Reassignment, Name Change and Detail SF-50s will not be accepted as proof of grade and tenure.) If you are applying for a higher grade, please provide an SF-50 or SF-50s which shows the length of time in the current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s with dates that show proof of you holding the grade for at least a year) to support meeting time in grade requirement.

As a current NLRB career or career conditional employee in the Competitive Service, you may determine your current status by checking block 24 on your SF-50. Block 24 must reflect "1" or "2". Also, block 34 must reflect "1". A copy of your SF-50 must be provided for verification.

4. Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP). If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85) and provide all of the following documents:

• your most recent performance appraisal; AND
• the proof of eligibility letter from the Agency, AND
• your most current SF-50, displaying current series and grade.

Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.

All materials must be received by the closing date of this announcement 06/28/2021 to be considered.