Security Systems & Technology Coordinator

3 days left

Jun 22, 2021
Jul 27, 2021
Full Time
Under the direction of the Director, Security Services, the Security Systems and Technology Coordinator is responsible for the management and maintenance of all security system equipment, software and databases throughout the Children's Healthcare System. Manage contracted security technician personnel to ensure that the installation of and timely repair to security system equipment is in accordance with Children's National specifications, standards and expectations. Oversee the periodic testing of security system equipment and maintain appropriate documentation regarding the status of the various components of the security system. Perform small-scale installations and minor repairs of security system equipment as directed by the Director of Security. Make periodic inspections of all Children's National Health System locations where security system components are installed to perform systems evaluations and to perform preventative maintenance as needed.


Minimum Education
Vocational Education Vocational/Technical/Associates degree in electronics, electrical systems or related field or equivalent combination of education and experience (Required)

Minimum Work Experience
4 years Progressive experience as a security system installation/repair technician or security systems project manager (Required)

Required Licenses and Certifications
Certification/training through a major security access control system and camera system manufacturer (Preferred)

Functional Accountabilities
Security Systems
  • Maintain security equipment in accordance with industry and Children's National standards.
  • Perform system tests to proactively evaluate the security system for potential issues; evaluate/investigate issues reported by end users with security equipment and determine appropriate actions to resolve.
  • Ensure that security system software is up to date and works with IT Services to ensure the proper maintenance of security databases.
  • Facilitate or perform preventive maintenance of security equipment to ensure optimal functionality.
Security Contractor and Vendor Activities
  • Oversee the activities of contracted security equipment installation personnel to ensure that installation activities are in accordance with CN standards.
  • Submit repair service requests, as appropriate, through the vendor's service request system and monitor the status of submitted repair requests for positive resolution; appropriately escalate vendor installation and repair performance issues as appropriate to resolve problems.
  • Facilitate assurance testing to validate that newly installed security equipment is functioning properly.
  • Provide security system repair-related updates to users impacted by malfunctioning security equipment.
  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities
  • Attend training programs, security manufacturer sponsored training, webinars, and other forms of educational opportunities to keep abreast of emerging security technologies.
  • Keep abreast of manufacturer changes within the industry which may impact the security systems operations of Children's National.
Organizational Commitment/Identification
  • Partner in the mission and upholds the core principles of the organization
  • Committed to diversity and recognizes value of cultural ethnic differences
  • Demonstrate personal and professional integrity
  • Maintain confidentiality at all times
Customer Service
  • Anticipate and responds to customer needs; follows up until needs are met
  • Demonstrate collaborative and respectful behavior
  • Partner with all team members to achieve goals
  • Receptive to others' ideas and opinions
Performance Improvement/Problem-solving
  • Contribute to a positive work environment
  • Demonstrate flexibility and willingness to change
  • Identify opportunities to improve clinical and administrative processes
  • Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
  • Use resources efficiently
  • Search for less costly ways of doing things

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.

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