Functional Lead, PeopleSoft

Washington, DC
Sep 15, 2021
Oct 15, 2021
Full Time
Business Unit Description

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name. As a trusted source for news and information, AARP produces the world's largest circulation magazine, AARP The Magazine and AARP Bulletin.

Information Technology Solutions (ITS) is AARP's technology leader in positive social change and member value, enabling a more effective workforce and globally connecting employees, members, volunteers, partners and advocates to maximize engagement.

The Engineer II - PeopleSoft is a core technical resource on a platform team responsible for the architecture design, development, maintenance, administration, and continuous improvement of solutions in AARP's enterprise resource planning systems. This position is accountable for the technical components of the platform strategy and lifecycle and will be expected to deliver incremental business value in an agile environment. The Engineer II - PeopleSoft must be a multi-faceted technologist able to build business-value based objectives and perform "hands on" development and configuration within AARP's enterprise resource planning systems.

Other core roles on the team will include the Platform Manager and Delivery Lead.

Technical Responsibilities

Design and architecture
  • Ensure sound integration, data, security, and business architecture design throughout all stages within the platform lifecycle.
  • Lead the implementation of information security requirements in order to meet users' defined outcomes within one or more customer/employee journeys.
  • Lead design and development of proof-of-concepts or minimum viable products as well as architecture design and technology evaluation artifacts.
  • Drive reuse of common services defined by AARP's enterprise architecture standards.
  • Provides oversight and governance of AARP technology standards and frameworks for assigned systems and platforms.
  • Participates in development of Enterprise Engineering and Architecture Standards and Practices as required

Product Roadmap
  • Establish the technical framework for the platform strategy and lifecycle.
  • Work with the platform manager to define business-value based objectives and user stories for upcoming sprints
  • Develop innovative solutions, taking into consideration performance, scalability, and availability with realistic implementation schedules.

  • Guide business and/or capability (platform) managers with investment and budget decisions based on the portfolio of tools needed to accomplish a desired outcome.
  • Investigate new technologies and make recommendations to capability (platform) managers regarding potential usage.
  • Collaborate with the platform manager during complex discussions with business stakeholders, vendors, or technology, particularly when determining the technical requirements/capabilities needed to meet business goals.

Continuous Improvement/Operations
  • Provide critical input to other capability and platform teams as needed to ensure alignment with broader ITS strategic objectives.
  • Drive the continuous improvements of implementation methodology and service offerings based on customer/employee experiences.
  • Work to streamline processes, with the goal of speeding delivery to the customer, while balancing risk management objectives.
  • Work with developers, administrators and support staff to analyze incident trends & underlying system problems to identify incremental improvement opportunities that support/drive key business value drivers.
  • Follows ITS Disaster Recovery (DR) policy and standards.

Technical Leadership / Active Practitioner
  • Participate in a Community of Interest for engineers across all capability (platform) teams to share information and strengthen understanding of business needs and technology-based business solutions.
  • Serve as the technical liaison and subject matter expert in business interactions.
  • Provide 'level 2 or 3' support and problem management guidance for the platform team.

Domain Responsibilities
  • Create and manage technical standards and best practices for AARP's PeopleSoft's systems and services.
  • Provide technical leadership and guidance for the integration of SaaS human resources, finance, and treasury solutions into AARP's PeopleSoft environment.
  • Demonstrate in-depth understanding of complex and integrated IT environments in a public cloud platform, specifically Amazon Web Services.
  • Demonstrate a high-level understanding of PeopleTools Fluid UI technology and ability to interpret and convey functionality to a non-technical audience (PeopleSoft HCM and FSCM applications).
  • Demonstrate both functional and technical understanding of the business issues and provide solutions adhering to AARP standards.
  • Work closely with MSPs and end users to replace a custom PeopleSoft portal by tile-based dashboard with unified navigation capability.
  • Monitor availability and performance of all infrastructure, application, and functional systems and services related to AARP's PeopleSoft environment.
  • Collaborate with the team in validating system performance by defining metrics to measure business and operations systems success.
  • Familiarity and expertise in the following:
    • JavaScript, HTML
    • JSON, XML
    • Database queries
  • Differentiate between PeopleSoft and custom data dictionary elements to support API architecture.
  • Create an adaptable/common PeopleSoft data structure and incorporate data hygiene.
  • Create modeling diagrams such as system, data, infrastructure, etc. for use in development of platform functionality. Ability to document interfaces and troubleshooting steps.

Desired Education and Certifications
  • Bachelor's degree or equivalent years of experience in Information Technology, Computer Science, Engineering or related field
  • ERP certifications are a plus

Work Experience
  • 10+ years of IT experience, including enterprise resource planning/PeopleSoft expertise, including PeopleTools 8.58, Fluid User Interface and Unified Navigation in PeopleSoft
  • Experience in Oracle 18c or 19c
  • Experience in enterprise architecture practices, frameworks and methodologies
  • A demonstrated ability to work within a team and build consensus towards a technical direction
  • Strong technical expertise in executing proofs of concept and experimentation with development teams
  • Technology delivery experience through concept, development, validation, deployment, and support
  • Product evaluation through RFI/RFP including working with vendors and internal stakeholder groups
  • An understanding of external cloud hosting providers including Amazon Web Services, Microsoft Azure
  • Solution Architecture experience with projects using Agile and Iterative approach
  • Broad understanding of enterprise resource planning applications and systems, including
    • PeopleTools: Application Designer, Application Engine, and Application Packages
    • Debugging and tracing sessions
    • Integration Broker, REST and SOAP
    • PeopleSoft security, Search Framework Security, Data Privacy Framework and Approval Framework
    • Kibana Analytics
Compensation and Benefits

AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.

At AARP, the health and well-being of our candidates, employees, and members is a top priority. As a result of the COVID pandemic, all interviews will be held virtually and all non-essential employees will continue to work remotely until further notice. AARP has established social distancing policies to ensure the safety of our essential employees.
Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.