Associate Manager (Retail)

Z Gallerie
Annapolis, MD
Jun 10, 2021
Jun 19, 2021
Full Time
Job Description: Retail ASSOCIATE MANAGER job/Retail Sales Manager Trainee (FT)Z Gallerie is an exciting retail store chain that specializes in stylish HOME DECOR & chic furniture at affordable prices. A beautiful catalog, over 68 retail locations nationwide and an E-Commerce site keep Z Gallerie in the forefront as the premier lifestyle brand in the fashion home space. Z Gallerie is a great place to grow your career!! PURPOSE OF POSITIONThe Associate Manager is an entry-level, hourly management position that supports the Store Manager and Assistant Manager with generating sales, store operations, interacting with customers, ensuring an outstanding customer experience and enforcing all policies and procedures. This role is a developmental opportunity in preparation for an Assistant/Store Manager position. ESSENTIAL DUTIES AND RESPONSIBILITIES Foster a customer focused environment that ensures outstanding service.Lead and inspire store team with quarterly Division of Responsibility (DOR); ie furniture, gallery and accessories updates.Partner with Assistant and Store Manager to achieve and exceed financial results.Problem solve customer issues as a leader in the store.Understand key performance indicators (KPIs) and utilize company reports to analyze and create strategic business solutions.Collaborate with Assistant and Store Manager to maximize scheduling to effectively meet the needs of the business.Uphold and embrace the Z Gallerie Mission and Values statement.Exemplify Company Leadership Competencies.Demonstrate a high level of integrity and lead by example to uphold all company policies, standards and procedures.Represent the company in a professional and positive manner.Perform other duties as assigned.POSITION SPECIFICATIONSEducation & Formal TrainingA High School diploma or General Equivalency Diploma (GED) requiredReasoning AbilityExcellent organizational and problem solving skillsAbility to carry out detailed tasks and projects with minimal direction or supervisionAbility to determine and shift priorities quicklyCommunication SkillsExcellent oral and written communication skillsStrong interpersonal skills and ability to build positive working relationshipsWork Environment Must be able to concentrate in an intense, fast-paced environment with numerous distractions Experience & Skills1-2 years; supervisory/management experience in a retail sales environment or similar fast paced, customer service environment, preferredAbility to lead and mentor employeesAbility to work varying hours and schedules to include days, mid shifts, nights, weekends and holidaysPrevious retail sales experience and outstanding customer service skillsAbility to utilize retail POS SystemPHYSICAL REQUIREMENTSProfessional appearance and demeanorMust have ability to safely lift minimum of 50 lbs. without restrictions and to participate in processing shipmentThe ability to be able to stand/walk for extended periods of timeAble to regularly perform store maintenance items: sweep, vacuum, empty trash, cleanAbility to use and climb ladders safelyMaintain physical stamina and proper mental attitude and ability to deal effectively with customers, management, employees and outside contacts while working under pressure and meeting deadlines with attention to detailWhat we offer!Benefits medical, dental and vision benefits.401K with a great company match.Paid Vacation and holiday pay.Great employee discounts. Great financial incentives for meeting and exceeding sales goals! We provide ongoing training on product knowledge and selling techniques.Exciting Career growth opportunities!Competitive Pay.We encourage all qualified applicants to submit their resumes to us as soon as possible!