Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, theres no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And thats the kind of work we want to be part of. We are currently looking for an experienced SAP Material Management / Warehouse / Labeling Solution Expert accountable to build new and/or deploy existing IT solutions for our Supply Chain teams in Milan, Italy. Act as IT Business Partner in Europe for SAP MM / WM / GLM / EHS embedded into the global IT team. Responsible to drive projects as well as provide IT support for complex incidents and problems (3rd level support). Key responsibilities: Review user requirements, consult internal stakeholders in terms of SAP Materials Management, Warehouse Management and Labeling solutions Get familiar with newest generation IT solutions and advise internal partners on innovative IT technologies Configure and customize SAP and associated systems, responsible for content of test scripts, execute functional testing and support business testing, contribute to the creation of training documentation, provide trainings, prepare and perform data migration activities, enforce global process and system governance Collaborate with infrastructure, process integration, development and authorization partners to deliver requested standard and or custom IT solutions Manage external parties such as IT consultants and service providers in the context of projects, system changes and/or outsourced services Transfer new solutions and related knowhow to the support organization Provide 3rd level support for complex incidents and contribute to the resolution of critical / urgent incidents Key requirements: Best knowledge of SAP MM, WM and GLM Knowhow in SAP EHS module an advantage System configuration and/or customization knowhow Comprehensive supply chain business processes understanding IT project methodology knowhow Analytical skills Effective collaboration, communication, presentation and moderation skills Service management experience Every day, Lonzas products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.