IT Customer Service Professionals All Levels Top Secret with PolygraphNamed one of "Best Places to Work in 2020" by the Washington Business Journal, Counter Threat Solutions (CTS) is a Woman-Owned Service-Disabled Veteran Owned Small Business providing professional and technical solutions to clients in the Intelligence Community (IC) and beyond. We invest in our people! Check out our 5-Star Glassdoor reviews and compare our full paid health care, PTO, 401K, and annual continuing education allowance with your current situation! We seek talented IT Customer Service Professionals with TS/Poly Clearance for challenging opportunities in Northern VirginiaLocation: Northern Virginia CLEARANCE REQUIREMENTS:Qualified candidates must have a current and active TS/SCI with polygraph clearance to be considered for this position.KNOWLEDGE, SKILLS, AND ABILITIES:. Demonstrated experience providing intermediate level Help Desk support.. Troubleshoot Windows applications issues, experience supporting workstations, laptops, VTC projectors and scanners. . Customer service skills. . Industry standard certifications and academics preferred. About Counter Threat Solutions (CTS): CTS is a Woman-Owned Service Disabled Veteran Owned Small Business (SDVOSB) consultancy to the Federal government with a focus on the Intelligence and Defense communities. We provide mission-savvy subject matter experts and deliver innovative solutions to our clients. As such, we seek people passionate about their career specialty and reward our team members with competitive pay and a comprehensive benefits package that includes 100% paid medical, dental and vision care premiums; a retirement plan with company match and immediate vesting; a generous annual training/tuition allowance; 6 weeks total paid time off; and performance-based merit increases and incentives. Our philosophy is simple: treat employees right, maximize job satisfaction, share the success. If you share our values, we invite you to join our dynamic, growing team. CTS is an Equal Opportunity Employer.